Summary
Work History
Education
Skills
Languages
Timeline
Waitress

Psalm Nelson

The Gardens ,Auckland

Summary

A highly motivated and dedicated individual with experience in hospitality and a strong record of involvement within school and community initiatives. Demonstrates excellent communication, teamwork, and interpersonal skills, with the ability to perform effectively in fast-paced and customer-focused environments. Committed to delivering exceptional service, continuously developing new skills, and contributing positively to the success of retail, hospitality, and customer service teams.

Work History

Waitress

Denny’s
  • Assisted in food preparation and presentation, maintaining high standards of quality and cleanliness.
  • Accurately processed customer orders using point-of-sale systems, enhancing order efficiency.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Managed cash handling procedures, ensuring accuracy in transactions and end-of-shift reconciliations.
  • Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Bachelor of Arts - Law

The University of Auckland
Auckland, AUK
2024

High School Diploma -

Te Kura Māori O Ngatapuwae
Mangere, AUK
2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Hospitality service expertise
  • Time management
  • Sales techniques
  • Reliability and punctuality
  • Verbal and written communication
  • Proficient in social media

Languages

Maori
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

Denny’s

Bachelor of Arts - Law

The University of Auckland

High School Diploma -

Te Kura Māori O Ngatapuwae
Psalm Nelson