Punya CHanmuang
Auckland,AUK
Summary
Organized Spa Receptionist dedicated to enhancing future business growth by providing first-rate customer service. Proactive and friendly individual polished in maintaining appointment calendar, scheduling treatments and handling general requests for information such as special needs and customer complaints. Bringing 3 years of experience serving as first point-of-contact for clients in spa environments.
Overview
9
9
years of professional experience
Work History
Spa Receptionist
Massage Eden
Auckland CBD, Auckland
04.2020 - Current
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted guests and members upon arrival to create positive first impressions.
- Organized online bookings and processed online payments using the Timely program.
Marketing Coordinator
Toyota Premium Thailand
Muang Phitsanulok, Phitsanulok
08.2016 - 09.2018
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Worked with creative teams to deliver productive marketing campaigns.
- Coordinated marketing events for showcasing product and service offerings.
Field Activity Staff
Advaced Info Service Thailand
Phitsanulok, Thailand
09.2015 - 06.2016
- Planned and managed different community meetings, public forums and outreach events.
- Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.
- Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change.
Education
Bachelor of Arts - Hospitality Administration And Management
Auckland Institute of Studies
12-2021
Bachelor of Arts - Asian History
Naresuan University
Thailand05-2015
Skills
- Service promotions
- Mail Routing
- Reservations Coordination
- Guest Relations
- Front Desk Management
- Customer Service
- Microsoft Office
- Payment Processing
Timeline
Spa Receptionist
Massage Eden
04.2020 - Current
Marketing Coordinator
Toyota Premium Thailand
08.2016 - 09.2018
Field Activity Staff
Advaced Info Service Thailand
09.2015 - 06.2016
Bachelor of Arts - Hospitality Administration And Management
Auckland Institute of Studies
Bachelor of Arts - Asian History
Naresuan University
Similar Profiles
Fausta LombardiFausta Lombardi
Restaurant Manager at Giardino Eden by Giardino Eden SLRRestaurant Manager at Giardino Eden by Giardino Eden SLR
CHUPAPHADA PLEANJAROENCHUPAPHADA PLEANJAROEN
Font Desk at My Thai Massage & Spa and Majestic Thai MassageFont Desk at My Thai Massage & Spa and Majestic Thai Massage
Allison ZemanekAllison Zemanek
Office Administrator at Asheville Massage & Bodywork/Massage on WheelsOffice Administrator at Asheville Massage & Bodywork/Massage on Wheels