Purnima Dharmappriya

Dedicated to providing exceptional customer care in beauty services.

• Performed hair cutting, styling, and specialized treatments.
• Makeup application for everyday wear, special occasions, and bridal events
• Manicures, pedicures, and general nail care
• Excellent customer service—welcoming clients, understanding their needs, and ensuring satisfaction
• Product knowledge and ability to recommend suitable hair and skincare products
• Maintaining salon hygiene and cleanliness to a high standard
• Supporting team members and contributing to a friendly, professional salon environment
• Time management and multitasking in a busy salon setting
• Booking appointments, managing schedules, and handling client enquiries

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• Assessed passenger needs and provided exceptional customer service during flights.
• Assisted with safety demonstrations, ensuring compliance with regulations and protocols.
• Learned emergency procedures and protocols to respond effectively in critical situations.
• Collaborated with crew members to maintain a safe and pleasant cabin environment.
• Engaged with passengers to address inquiries and resolve concerns promptly.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Resolved passenger conflicts and medical emergencies during flights.
• Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.