Putu Riska Ariestadewi
Christchurch
Summary
Dynamic logistics professional with over 10 years of experience in freight forwarding, operations management, and business development. Proven track record of driving revenue growth, expanding cargo portfolios, and optimizing workflows through CargoWise implementation. Expertise in managing complex projects and cultivating strong client relationships to achieve operational excellence. Recognized as New Zealand's 2022 Young Logistics Professional by CBAFF for an award-winning dissertation and presentation, demonstrating a commitment to industry innovation and a passion for transforming logistics challenges into efficient, impactful solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Manager
Champion Freight
07.2023 - Current
- Transitioned from a dual Operations and Sales role into full-time business development after training a successor to lead operations.
- Drove business growth by expanding into new commodity sectors beyond the company's original timber focus, including Project cargo, RMP cargo, Refrigerated cargo, Ro/Ro shipments, and the development of a new FAK program.
- Secured and managed the largest solar project in Christchurch, currently under construction, with excellent client feedback and additional projects in the pipeline.
- Identified and pursued new market opportunities, building strong, long-term relationships with key accounts.
- Successfully resolved operational and commercial challenges, strengthening customer confidence and retention.
Operations Manager and Sales
Champion Freight
06.2022 - 08.2025
- Oversaw end-to-end freight forwarding operations while concurrently driving sales and business growth.
- Led operational diversification efforts, enabling the company to handle a broader range of cargo types and specialised logistics requirements.
- Built, trained, and mentored a high-performing operations team, ensuring a smooth leadership transition to a new operations head.
- Played a key role in Champion Freight becoming an NVOCC agent, opening opportunities for direct shipping services to the USA.
- Implemented and optimized CargoWise workflows, increasing operational efficiency and service quality.
- Spearheaded the rollout of digital customer interface platforms (Logixboard) to improve shipment visibility and client engagement.
- Provided operational support for major projects, including nationwide rollouts and FAK program launches.
Customer Service Representative
Champion Freight
08.2022 - 06.2023
- Delivered consistent, high-quality service to import and export clients, ensuring timely and compliant shipment execution.
- Coordinated across departments and with external partners to streamline processes and reduce bottlenecks.
Customer Service Representative
360 Logistics Group
03.2020 - 08.2022
- Gained extensive experience managing a diverse range of commodities including refrigerated cargo, RMP cargo, dangerous goods, vehicles, and general freight.
- Developed strong client relationships, earning a reputation for reliability and responsiveness.
- Achieved customer loyalty to the extent that key accounts transitioned with me to my next role at Champion Freight.
- Strengthened operational knowledge, setting a solid foundation for career advancement into management and business development roles.
Customer Service Manager
Transolve Global (NZ) Ltd
05.2017 - 03.2020
- Managed export and import operations focusing on bulk cargo logistics, including wine, beer, spirits, and oils in flexi tanks and ISO tanks.
- Oversaw client's stock and logistical planning for seamless supply chain execution.
- Handled import & export of FCL/LCL/Airfreight shipments, ensuring compliance and efficiency.
Import Export Operator
Pengelly's
10.2015 - 05.2017
- Coordinated export and import of general airfreight and seafreight (LCL/FCL).
- Managed client order processing, receiving, and record-keeping of airfreight and sea freight consoles.
- Prepared client reports, coordinated shipping with customs agents for clearance, dispatching, and invoicing.
Warehouse Worker
Balance Cargo
12.2014 - 09.2016
- Received and checked-in perishable products, conducted stock taking, and loaded freight into ULDs and containers.
- Assigned runs for My Food Bag deliveries and coordinated packing of products for the South Island region.
Education
Bachelor’s Degree - Aviation Management And Operations
Massey University
Palmerston North, NZ01.2015
Skills
- Client Relations & Sales: Building long-term partnerships, lead generation, and revenue growth strategies
- Strategic Planning: Identified market opportunities and implemented operational efficiencies, driving revenue and service quality
- Operations Management: End-to-end freight coordination (FCL/LCL/Airfreight), customs compliance, and workflow optimization
- Technical Proficiencies: CargoWise (Certified Operator), Logixboard
- Customs Brokerage: Clearance processes, health and phytosanitary certificates, and regulatory compliance
- Team Leadership: Training, mentoring, and process implementation for high-performing teams
Accomplishments
2022 Young Logistics Professional Award
Certification
- CargoWise Certified Operator
- Workflow in CargoWise
- CBAFF UUI Examination
- Regulated Air Cargo Agent (RACA) Part 109 Certification
Languages
English: Native or Bilingual
Indonesian: Full Professional
Timeline
Business Development Manager
Champion Freight
07.2023 - Current
Customer Service Representative
Champion Freight
08.2022 - 06.2023
Operations Manager and Sales
Champion Freight
06.2022 - 08.2025
Customer Service Representative
360 Logistics Group
03.2020 - 08.2022
Customer Service Manager
Transolve Global (NZ) Ltd
05.2017 - 03.2020
Import Export Operator
Pengelly's
10.2015 - 05.2017
Warehouse Worker
Balance Cargo
12.2014 - 09.2016
Bachelor’s Degree - Aviation Management And Operations
Massey University
Awards
2022 Young Logistics Professional Award
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