Summary
Overview
Work History
Education
Skills
Languages
Timeline
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QI ZHENG

15 KILLYBEGS DRIVE, ,PINEHILL

Summary

Dynamic Sales Consultant with a proven track record at Kitchen Things Ltd, excelling in consultative sales and customer relationship management. Leveraged strong closing techniques to boost referral business and enhance customer satisfaction. Adept at adapting sales strategies to meet evolving market demands, consistently achieving top performance through effective lead nurturing and personalized service.

Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.

Overview

19
19
years of professional experience

Work History

Sales Consultant

KITCHEN THINGS LTD
01.2013 - 08.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Sales Consultant

THE APPLIANCE SHED
01.2007 - 12.2012
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Education

NZ DIPLOMA - NZ DIPLOMA IN COMPUTERING LEVEL 5

DIGI TRAIN
Auckland, NZ
12-2005

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Product and service sales
  • Closing techniques
  • Consultative sales
  • Sales strategies
  • Web technologies and services
  • Sales analysis
  • Trade show representation

Languages

English
Advanced (C1)
Chinese
Bilingual or Proficient (C2)

Timeline

Sales Consultant

KITCHEN THINGS LTD
01.2013 - 08.2025

Sales Consultant

THE APPLIANCE SHED
01.2007 - 12.2012

NZ DIPLOMA - NZ DIPLOMA IN COMPUTERING LEVEL 5

DIGI TRAIN

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