Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Education
Skills
Accomplishments
Languages
Websites
Volunteer/ Community activity
Affiliations
Timeline
Generic

Qiaoyu Qiu

Auckland,New Zealand

Summary

Dynamic and results-oriented professional with a proven track record at Irelax NZ and Edwards & Hardy Roofing, where I leveraged expert communication abilities and effective price negotiation skills to surpass sales quotas. Specializing in innovative thinking and collaborative teamwork, I've driven success in diverse roles, achieving significant client satisfaction and business growth.

I am an enthusiastic sports participant with exceptional eye for detail with knowledge of coaching and sports marketing promotion. Experienced Sports Coordinator with exceptional knowledge of club sports and planning tournaments. Specializing in program facilitation and equipment fitting with talent for budgeting without losing quality. Adept at office administration, inventory management and planning large-scale events and increasing overall participation.

I am also adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative

Edwards & Hardy Roofing
, Auckland
07.2024 - 10.2024
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Achieved or surpassed monthly sales quotas.
  • Maintained accurate records of sales activity using computer software programs.
  • Listened to customers to understand needs and put together optimal solutions.
  • Finalized paperwork for sales and service policies to lock in new customers.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Applied knowledge of consultative and relationship-driven sales techniques to drive new business opportunities with clients.
  • Studied geographic areas to identify potential buyers and increase door-to-door sales.
  • Contacted customers by phone and mail to offer merchandise or service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Sales Representative (Full Time)

Irelax NZ
Auckland
12.2023 - 08.2024
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Developed and implemented sales strategies to increase profits.

Sports Coach

SportsX
, Auckland
08.2023 - 12.2023
  • Conducted daily practice sessions to enhance youth trainees' performance and individual skills.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Maintained accurate records of students' progress, attendance, and eligibility.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Facilitated community service initiatives and team-building activities to promote sportsmanship.
  • Attended coaching clinics or workshops in order to stay up-to-date on industry trends.

Cars Dealer (Part Time)

Ideal Cars
Auckland, AUK
10.2021 - 07.2023
  • Provide comprehensive customer services for customers.
  • Recommend suitable options and suggestions for vehicles for potential customers.
  • Learned and followed company procedures to maintain consistency and standards.
  • Followed up on warm Internet leads and responded to customer questions about vehicle availability, price, and options, while fielding inquiries from various marketing websites.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Car cleaning and grooming.

Officer (Full Time)

Aqua Artist Swimming School
, Auckland
01.2023 - 05.2023
  • Administration operation: Operated daily administration works in the office, including arranging course schedules and coaches' working timetables, email replies, and determining the courses' training content with coaches and the manager.
  • Facility management: The maintained stadium and swimming pool are running at standard levels, with regular safety checks and planet checks, and any storage shortages in the stadium are recorded.
  • Customer service and stakeholder connections: Provided course instruction for new customers and suggestions for course selection, regularly followed up with current customers, provided training feedback to students' parents, and extended offers to potential new customers.

Intern Officer and Basketball Coach (Part Time)

ABSL, Auckland Basketball Association
, Auckland
04.2022 - 11.2022
  • Community delivery: Associated with contacting several potential qualified basketball clubs and groups that are made by Asians, promoting the advantages and benefits that ABSL can be able to provide for them
  • Participated in several community promotions, school delivery activities, and coaching upskill courses with other coaches in ABSL, and cooperated with the operation.
  • Administration operation: Associated with completing the regular office work weekly, and any other additional administration tasks with the team.
  • Training session coaching: I participated in the weekly training sessions during the semester and semester breaks as an assistant coach, and I cooperated with coaching and training session management.

Education

Bachelor of Sports -

Massey University
Auckland, AUK
11.2022

Skills

  • Administrative Project Oversight
  • Innovative Thinking
  • Customer services
  • Cultural Competency Development
  • Sports Promotion
  • Facility services and management, Human Resources
  • Coordination of facilities
  • Risk management
  • Advanced Excel and PowerPoint Skills
  • Analytical Problem-Solving
  • Collaborative teamwork
  • Native or Bilingual Proficiency
  • Support Resolution Skills
  • Expert Communication Abilities
  • Effective Price Negotiation
  • English
  • Chinese
  • First aid trained
  • Sports Event Management
  • Project Support
  • Social media posting
  • Sports Market Analysis
  • Flexibility in Dynamic Environments
  • Presentation development
  • Brand development

Additional Information

  • Driver license, full license (12/2021 - Present)

Certification

  • Full driver licence
  • First Aid certificate
  • Permanent resident visa

Education

Massey University. Auckland, AUK

Skills

  • Network development
  • Competitor research
  • Sales consultation
  • Account Servicing
  • Sales Forecasting

Accomplishments

  • Irelax monthly most improvement Sales.

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual

Volunteer/ Community activity

  • ABSL community promotion activities
  • ABSL potential trainee engagement program
  • Basketball Coaching Up-skill program.
  • Auckalnd International Cup volunteering

Affiliations

  • Sports savvy
  • NBA & UFC royal fans
  • Love running and Hiking
  • Enthusiasm with sports commercial and business trading
  • Occasionally stock trader
  • Dog lover

Timeline

Sales Representative

Edwards & Hardy Roofing
07.2024 - 10.2024

Sales Representative (Full Time)

Irelax NZ
12.2023 - 08.2024

Sports Coach

SportsX
08.2023 - 12.2023

Officer (Full Time)

Aqua Artist Swimming School
01.2023 - 05.2023

Intern Officer and Basketball Coach (Part Time)

ABSL, Auckland Basketball Association
04.2022 - 11.2022

Cars Dealer (Part Time)

Ideal Cars
10.2021 - 07.2023

Bachelor of Sports -

Massey University

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Qiaoyu Qiu