Qinglin Yang
ACK,Takapuna
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that customers need. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
MIU Store
Becky
09.2022 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Golden Tulip Malaysian Cuisine
Lin
05.2021 - 06.2022
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Addressed customer complaints and inquiries to verify satisfaction.
Education
Bachelor of Commerce - Economics And International Business
University of Auckland
Auckland, NZ06.2025
Skills
- Sales abilities
- Sales experience
- Sales skills
- Customer Service
- Friendly and Helpful
- Honest and Dependable
- Flexible Hours
- Purchase Packaging
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
MIU Store
Becky
09.2022 - 11.2023
Golden Tulip Malaysian Cuisine
Lin
05.2021 - 06.2022
Bachelor of Commerce - Economics And International Business
University of Auckland
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