Hi, I’m
Tangi Heather
Challenging myself
Papamoa,BOP
Summary
Energetic and experienced individual seeking employment. Able to dedicate myself fully to work. Strong knowledge of food handling and packaging from recent work in the kiwifruit industry. Possess excellent interpersonal skills and enjoy socializing with individuals of all ages. Particularly interested in learning Zespri Jas Compliance.
Overview
17
years of professional experience
Work History
Trevelyan Pack and Cool Limited
APHM/Repack Floor Supervisor/Pollen & Kiwigreen TeamLeader
03.2020 - Current
Job overview
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
Te Marae Ora (Health Depatment)
Health Care Assistant
11.2019 - 03.2020
Job overview
- Utilized blood pressure monitors to assess patient vitals during routine check-ups.
- Monitored patients' conditions, reporting changes to medical staff promptly.
- Operated electronic health record system to document patient information accurately.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
Trevelyan Pack and Cool Limited
Assistant Packhouse Manager/Repack Team Leader
02.2019 - 10.2019
Job overview
- Implemented training programs for enhanced employee skills.
- Conducted performance evaluations to identify areas for employee growth.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
R & T Heather Food Outlet
Self Employed
11.2018 - 12.2018
Job overview
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Minimized wait times for customers by efficiently processing transactions using point-of-sale systems.
- Achieved high levels of customer satisfaction through attentiveness to special requests or dietary needs.
- Ensured consistent quality of products, adhering to established recipes and presentation standards.
Trevelyan Pack and Cool Limited
Assistant Packhouse Manager/Repack Team Leader
02.2018 - 10.2018
Job overview
- Implemented training programs for enhanced employee skills.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
R & T Heather Food Outlet
Self Employment
10.2017 - 12.2017
Job overview
- Promoted critical thinking skills by designing inquiry-based activities that challenged students to solve problems creatively.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Trevelyan Pack and Cool
Assistant Packhouse Manager
02.2017 - 10.2017
Job overview
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Arorangi Primary School
Canteen Sales Person
07.2016 - 02.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Trevelyan’s Pack and Cool Limited
Tray line supervisor, Packing Supervisor
05.2014 - 07.2016
Job overview
- Tray line supervisor - Trevelyan Pack and Cool Limited
- Packing Supervisor - Trevelyan Pack and Cool Limited
- (seasonal)
Compass Group
Catering Associate Supervisor
07.2008 - 05.2014
Job overview
- Catering Associate supervisor – Compass Group (Tauranga Hospital)
DMS Progrowers
Packer
04.2008 - 05.2008
Job overview
- Loaded boxes onto pallets for shipment.
- Operated packing equipment with care.
- Labeled packages clearly for easy identification.
- Packed items securely for safe transport.
- Maintained a clean and organized work environment, promoting safety and productivity.
Western Bay Seafood
Cashier Teller /Cook
10.2007 - 03.2008
Job overview
- Cashier Teller /Cook - Western Bay Seafood (Fish & Chips Takeaway)
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Home CourseTauranga, BOP
from Business Administration And National Computing CourseLevel3
01.2007
Skills
- License – Full
- Honest
- Reliable
- Trustworthy
- Co-operative
- Friendly
- Team leadership
- Task delegation
- Customer relations
- Workplace organization
- Employee training
- Critical thinking
- Positive attitude
- Attention to detail
- Decision-making
- Mentoring and training
- Clear communication
- Safety procedures
- Safety standards
Hobbies and Interests
In my spare time I like to spend time with my family and friends. I love to play netball and volleyball even going for walk around the block where I reside.
Languages
Cook Island Maori
Native or Bilingual
Timeline
APHM/Repack Floor Supervisor/Pollen & Kiwigreen TeamLeader
Trevelyan Pack and Cool Limited
03.2020 - Current
Health Care Assistant
Te Marae Ora (Health Depatment)
11.2019 - 03.2020
Assistant Packhouse Manager/Repack Team Leader
Trevelyan Pack and Cool Limited
02.2019 - 10.2019
Self Employed
R & T Heather Food Outlet
11.2018 - 12.2018
Assistant Packhouse Manager/Repack Team Leader
Trevelyan Pack and Cool Limited
02.2018 - 10.2018
Self Employment
R & T Heather Food Outlet
10.2017 - 12.2017
Assistant Packhouse Manager
Trevelyan Pack and Cool
02.2017 - 10.2017
Canteen Sales Person
Arorangi Primary School
07.2016 - 02.2017
Tray line supervisor, Packing Supervisor
Trevelyan’s Pack and Cool Limited
05.2014 - 07.2016
Catering Associate Supervisor
Compass Group
07.2008 - 05.2014
Packer
DMS Progrowers
04.2008 - 05.2008
Cashier Teller /Cook
Western Bay Seafood
10.2007 - 03.2008
Home Course
from Business Administration And National Computing CourseLevel3
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