Summary
Work History
Education
Skills
Timeline
Generic

Quateala Riley

Papakura,AUK

Summary

Dynamic and reliable Cashier Assistant at Dryandra Primary School, recognized for exceptional customer service and effective problem-solving. Expert in cash handling and maintaining a clean, organized workspace, I consistently reduced wait times and enhanced customer satisfaction through teamwork and proactive communication. Committed to fostering a positive shopping experience while ensuring operational efficiency.

Offering strong organizational skills and keen eye for detail, ready to learn and develop in fast-paced retail environment. Delivers good grasp of basic arithmetic and ability to handle transactions efficiently while maintaining accuracy. Ready to use and develop communication skills and customer service abilities in Desired Position role.

Transitioning from fast-paced retail environment where skills in customer interaction and cash handling were developed. Demonstrates efficiency in managing transactions and resolving customer inquiries. Aims to leverage these transferrable skills in new professional field.

Personable and reliable with strong interpersonal skills and positive attitude. Understanding of basic cash handling procedures and adept at performing quick and accurate transactions. Committed to providing excellent customer service to enhance shopping experience.

Work History

Cashier Assistant

Dryandra Primary School
04.2017 - 07.2017
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Retrieved items for customers and verified prices.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.

Education

No Degree - Study

Dianella Secondary College
Mirrabooka

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Cash handling expertise
  • Store cleaning
  • Product scanning
  • Basic math
  • Reliability and punctuality
  • Cash handling
  • Flexible schedule
  • Critical thinking
  • Professional appearance
  • Payment processing
  • Merchandise restocking
  • Relationship building
  • Front desk operations
  • Till balancing
  • Productivity standards
  • Loyalty program promotion
  • POS system operation
  • Financial reporting
  • Recordkeeping
  • Inventory support
  • Preparing bank deposits
  • Retail operations
  • POS system proficiency
  • Accounts receivable
  • Line management
  • Financial records management
  • Mail processing
  • Accounts payable
  • Drawer balancing
  • Upselling strategies
  • Monthly closing process
  • Friendly and outgoing
  • Grocery bagging
  • Safety initiatives
  • Recovery management
  • Product recovery
  • Order packing
  • Cart return
  • Cashier team support
  • Honest and dependable
  • Adaptable and flexible
  • Customer assistance
  • Active listening
  • Reliable and responsible
  • Cooperative attitude
  • Cleaning and sanitizing
  • Product restocking
  • Cash register operations
  • Payment collection
  • Cash management
  • Team collaboration
  • Issue resolution
  • Cash register operation
  • Refunds and exchanges
  • ID verification
  • Basic mathematics
  • Currency counting
  • Team leadership
  • Customer relations
  • Creative thinking
  • Credits and refunds
  • Customer transactions
  • Price identification
  • Social perception
  • Total payment calculation
  • Wire transfers
  • Bank deposits

Timeline

Cashier Assistant

Dryandra Primary School
04.2017 - 07.2017

No Degree - Study

Dianella Secondary College
Quateala Riley