Quintus Schoeman
Auckland,AUK
Summary
Proven Flooring Installer with a track record of delivering high-quality installations for High End Flooring, showcasing expertise in hardwood and laminate flooring alongside exceptional professionalism and teamwork skills. Leveraged analytical thinking and problem-solving aptitude to enhance customer satisfaction and increase referral business, demonstrating a commitment to continuous improvement and safety. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
9
9
years of professional experience
Work History
Flooring Installer
High End Flooring
07.2022 - 07.2024
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Inspected completed installations to verify adherence to quality standards and customer specifications.
- Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
- Professionally sanded and sealed floors to complete installation process.
Floor Prepping
JJS Floorspec
01.2018 - 07.2021
- Conducted thorough assessments of job sites prior to installation, identifying potential challenges or obstacles for seamless project execution.
- Optimized material usage by selecting appropriate abrasive wheels based on hardness ratings of materials being ground.
- Ensured workplace safety, adhering to company guidelines and OSHA regulations during grinding operations.
- Built positive working relationships with colleagues at all levels across the organization through effective communication and teamwork skills.
- Assisted in training new employees on proper grinding techniques, machine operation, and safety procedures.
- Adhered to standard safety and compliance requirements, decreasing accidents and mishaps.
- Set up and ran equipment to complete grinding tasks efficiently and within required timeframes.
Sales Assistant
Oudoorwhare House
03.2015 - 07.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
Year 11 - Engineering (Pre-Engineering)
Glenfield College
Glenfield, AUK11.2018
Skills
- Excellent work ethic
- Proper tool usage
- Deadline Management
- Installation Management
- Hardwood installation
- Floor leveling techniques
- Safe workplace procedures
- Task Delegation
- Waterproofing methods
- Leveling
- Subfloor leveling
- Laminate Flooring Knowledge
- Concrete epoxy coating
- Project Estimation Techniques
- Team building
- Self Motivation
- Analytical Thinking
- Professionalism
- Continuous Improvement
- Adaptability
- Problem-solving aptitude
Languages
English
Professional Working
Afrikaans
Native or Bilingual
Timeline
Flooring Installer
High End Flooring
07.2022 - 07.2024
Floor Prepping
JJS Floorspec
01.2018 - 07.2021
Sales Assistant
Oudoorwhare House
03.2015 - 07.2017
Year 11 - Engineering (Pre-Engineering)
Glenfield College
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