Riley Jeeves

• Rotated through various departments within the head office, gaining comprehensive knowledge of company operations and processes.
• Developed specific knowledge in pest control and commercial sectors, focusing on business growth and profitability.
• Implemented strategies to maximize productivity and streamline operations.
• Identified and pursued new business opportunities, contributing to increased revenue and market share.
• Utilised analytical skills to assess and improve business performance, leading to enhanced client acquisition and retention.
• Cultivated strong client relationships and maintained a customer-centric approach to drive sales and service excellence.

• Managed customer service operations ensuring high satisfaction and retention rates.
• Oversight of compliance management to adhere to regulatory requirements and company standards.
• Facilitated employee relations and resolved conflicts, fostering a collaborative team environment.
• Team lead and mentor, enhancing performance through effective management and support.
• Demonstrated exceptional time management skills, prioritising tasks to meet deadlines and goals.
• Built and maintained strong relationships with clients, ensuring continued business and repeat sales.
• A self-starter and forward planner, implementing strategies for improved operational efficiency.

• Safely applied initial and top up application of fumigant to log vessels in transit.
• Safely managed top up en route, monitor the vessel for gas leaks, ventilate the vessels after the fumigation period.
• Ensured safety of the vessels crew and all other workers.
• Performed the entire operation ensuring any hazards are identified and the correct procedures were followed.

· Lead the creation of a seasonally driven menu

· Inspired and mentor the kitchen team to excel in preparing and presenting locally inspired dishes.

· Oversight of kitchen operations, ensuring the highest standards of taste, presentation, and culinary techniques.

· Worked closely with a passionate management team to manage inventory, control costs, and streamline kitchen processes.

· Maintained a rigorous adherence to food safety and hygiene standards.