Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RABIA ARORA

Manurewa,AUK

Summary

Proven Administrative Clerk with a track record of enhancing customer satisfaction and maintaining confidentiality at the Municipal Corporation, India. Excelled in database entry and effective communication, leading to streamlined operations and accurate record-keeping. Demonstrates strong clerical support and a commitment to excellence in all tasks undertaken. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Administrative Clerk

Municipal Corporation,India
02.2020 - 08.2023
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.

Education

Masters In Pol.Science - Computer Science

Guru Nanak Dev University,
India
04.2013

Skills

  • Clerical Support
  • Maintaining confidentiality
  • Verbal and written communication
  • Database entry
  • Customer follow-up
  • Documentation and Recordkeeping

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Administrative Clerk

Municipal Corporation,India
02.2020 - 08.2023

Masters In Pol.Science - Computer Science

Guru Nanak Dev University,
RABIA ARORA