Rabin Aryal
Hamilton,Victoria Street 1157
Summary
Developed strong leadership and operational skills in fast-paced restaurant setting. Excel in team management and customer service, ensuring high standards and smooth operations. Seeking to transition into new field, leveraging these transferable skills to drive success in different environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ASSISTANT RESTAURANT MANAGER
McDonalds, UAE
03.2020 - 11.2020
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Restaurant Supervisor
Kuwait Food Company-Americana (HARDEE’S)
10.2015 - 02.2020
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Education
B.Sc. -
Trichandra College of Science
Nepal05-2014
High School Diploma -
Guru HarKrishan Public School
India02-2010
Skills
- Shift management
- Food safety compliance
- Employee scheduling
- Staff training and development
- Opening and closing procedures
- Restaurant operations
- Training and mentoring
- Performance evaluations
- Inventory control
- Scheduling and labor control
- POS system
Certification
- CTC (Crew Trainer Coordinator) November10,2015 – Hardee’s, UAE
- Food Safety Training Certificate Oct14,2021
- SL (Shift Leader Certificate) July1,2017 – Hardee’s, UAE
- LinkedIn Courses on Becoming good manager, Financial Analysis.
PERSONAL DETAILS
ENGLISH, NEPALI, HINDI
Professional Working
Accomplishments
- Achieved5-7 % From Company Budget as a Store In-charge.
- Successfully Handled High Sales Volume Restaurant when manager on vacation.
- Achieved Double Platinum in NSF Audits.
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
ASSISTANT RESTAURANT MANAGER
McDonalds, UAE
03.2020 - 11.2020
Restaurant Supervisor
Kuwait Food Company-Americana (HARDEE’S)
10.2015 - 02.2020
B.Sc. -
Trichandra College of Science
High School Diploma -
Guru HarKrishan Public School
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