Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant

Rachel Bedford

Mokau,WKO

Summary

Dynamic Fuel Planner with a proven track record at Mcfall Fuel, excelling in project management and customer focus. Successfully optimized logistics operations, enhancing efficiency and service delivery. Data management and fostering strong stakeholder relationships, Even though we work in a high-pressure environments, ensuring timely resolutions and strategic planning for exceptional outcomes is key to a great result to end the day

Overview

14
14
years of professional experience

Work History

Fuel Planner

Mcfall Fuel
05.2019 - 05.2025
  • Bulk Transport for BP Fueling Retail Stations and Truck Stops
  • Commercial Customers and Farming sector
  • Collaborated with cross-functional teams in other sectors of the business to align efficiencies and ensure full loadings from terminals
  • Optimized travel control, reducing lost time waste and improving cost efficiency.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Engaged in both long and short-term project planning, strategising for on-time, high-quality deliverables.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
  • Increased customer service success rates by quickly resolving issues.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Implemented protocols and procedures to effectively manage planning process.

Scheduler

Symons Transport
08.2014 - 12.2018
  • Worked Food grade logistics-Fonterra / Wine/Sugar/FG Oils and Water-with Bulk liquid-Fuel
  • Directed dispatching, routing, and tracking of 18 Symons fleet vehicles and 8 Contracted Fleet
  • Improved dispatch system efficiency with implementation of new scheduling software, Company was still pen and paper when I joined, System implemented x Dynes Dunedin, showed proficiencies from day 1
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
  • Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
  • Increased customer service success rates by quickly resolving issues.

LNI Dispatcher

Fonterra Logistics
01.2011 - 08.2014
  • Dispatched Whareroa / Kapuni DFE / New Plymouth Cool Stores / Pahiatua and 3PL Stores in the Lower North Island
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with Ground L6 personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, of contracted fleet vehicles. Rail and International Containers
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Improved dispatch system efficiency with implementation of new scheduling software. Was seconded to assist as a Team member in the WMS roll out, one of the biggest systems in the world of its time.

Skills

  • Work honest and remote plan
  • Project management
  • Data management
  • Customer focus
  • Environmental awareness
  • Creativity and adaptability
  • Health Safety and wellbeing
  • Microsoft office

Timeline

Fuel Planner

Mcfall Fuel
05.2019 - 05.2025

Scheduler

Symons Transport
08.2014 - 12.2018

LNI Dispatcher

Fonterra Logistics
01.2011 - 08.2014

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Rachel Bedford