Michelle Woodford
Napier City,New Zealand
Summary
Highly motivated and results-oriented professional with a strong work ethic, maturity, and a knack for building and maintaining effective working relationships. Proven success in sales, meeting and exceeding targets through strategic planning and proactive client engagement. Excellent communication skills and a customer-focused approach. Known for reliability and commitment to excellence. Ready to bring these qualities to a sales role and contribute to business growth through building lasting partnerships.
Overview
11
11
years of professional experience
Work History
Cafe Worker
Flossy's Urban Eatery
Napier
10.2022 - Current
- Built positive relationships with customers by providing exceptional customer service
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Trained new cafe workers in sales, customer service and safety..
Landscape Gardener
Barking Mad Landscapes
Napier
10.2021 - 07.2022
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Assistant Manager
Schools Out Gloucester
Napier City
11.2019 - 10.2021
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
Sales Consultant
Gotcha! The Kids Photographers
Brisbane
03.2016 - 08.2018
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Followed up with existing customers to provide additional support and address concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Utilities Supervisor
Blue Star Queensland
Queensland
01.2014 - 04.2016
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- RSA ( Responsible service of Alcohol certificate)
- Performed general housekeeping and kitchen hand tasks.
Skills
- Sales and Marketing
- Product Knowledge
- Food Preparation
- Adaptability and Flexibility
- Customer Service Excellence
Additional Information
Barking Mad Landscaping - Owner/Operator:
Chris and Chrissy Marwick
0272555616
Schools out Gloucester - Manager:
John Rowland
0224228896
*Other References on request*
Timeline
Cafe Worker
Flossy's Urban Eatery
10.2022 - Current
Landscape Gardener
Barking Mad Landscapes
10.2021 - 07.2022
Assistant Manager
Schools Out Gloucester
11.2019 - 10.2021
Sales Consultant
Gotcha! The Kids Photographers
03.2016 - 08.2018
Utilities Supervisor
Blue Star Queensland
01.2014 - 04.2016