Rachana Gundela
Mount Wellington,Auckland
Summary
Results-driven QA Engineer with extensive experience at Xplor Technologies in enhancing test coverage and safeguarding data integrity in financial systems. Proficient in SQL and automation testing, recognized for exceptional problem-solving skills and a collaborative approach. Consistently achieved seamless data processing, demonstrating a strong commitment to quality assurance and team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
QA Engineer
Xplor Technologies
Auckland, New Zealand
07.2022 - Current
- Spearheaded the development and execution of comprehensive test strategies, enhancing test coverage across all functional and non-functional requirements throughout the SDLC process
- Designed and executed manual, acceptance, and automation testing, ensuring high standards across internal systems and third-party applications
- Conducted ETL testing to validate data pipelines, ensuring the accuracy, completeness, and performance in financial data transfer between systems
- Monitored Power BI dashboards to preemptively identify failures and checked SSIS package execution logs to ensure seamless data processing
- Administered SSRS reports, handling server patching and managing report subscriptions, ensuring timely and accurate delivery of business-critical data
- Executed and maintained automation scripts, diagnosing failures and conducting data reconciliation to ensure data integrity and accuracy
- Oversaw Azure pipeline management for automation workflows, maintaining CI/CD pipelines and actively monitoring report portals to ensure data consistency
- Managed Trust Account Reconciliation (TAR) and Point-in-Time (PIT) reconciliation, ensuring accurate financial data reporting
- Leveraged SQL and query tools to ensure data integrity at all ETL stages, resolving discrepancies promptly
- Collaborated with developers, product managers, and database administrators to deliver high-quality, integrated solutions within the payments platform
- Tools Used: JIRA, Azure DevOps, Confluence, SQL, Power BI, SSIS, SSRS, MindMeister
Technical Support Services
ADT SECURITY
02.2018 - 07.2022
- Provided remote assistance to resolve and prevent technical issues related to security equipment, services, and applications
- Troubleshot desktop support issues for application installations and mobile apps on Apple and Android platforms
- Collaborated with partner companies to resolve complex service delivery issues
- Developed strong relationships with field technicians and end users, ensuring process compliance and continuous improvement
- Managed disputes, updated customers, and provided accurate event history reports for better service resolution
Test Analyst
SHORTCODE TECHNOLOGIES
08.2015 - 04.2017
- Designed and executed test cases for web and mobile applications
- Performed functional, regression, and system testing on various software modules
- Collaborated with developers and business analysts to identify and resolve defects
- Participated in sprint planning, daily standups, and retrospectives in an Agile environment
- Documented test results and created detailed bug reports using JIRA
- Assisted in developing test plans and strategies for multiple projects
- Helped perform API testing using Postman and tested database functionalities using SQL queries
- Tools Used: JIRA, Confluence, SQL, Postman
Senior Media Analyst
DIGITAL NIRVANA LTD
12.2013 - 07.2015
- Provided knowledge management solutions to media-centric companies by analyzing media coverage across various platforms, including traditional and digital media
- Responsible for creating analysis reports and ensuring consistent quality control of media content using Cision
- Developed strong relationships with clients by understanding their needs and delivering tailored analysis solutions
Education
Bachelor of Informa@tion Technology -
St. Peters Engineering Collage
Hyderabad03.2013
Skills
- High attention to detail
- Excellent verbal and written communication
- Organizational and relationship-building skills
- Problem-solving and analytical thinking
- Time management and prioritization
- Adaptable Task Management
- Collaborative team player
- Quick learner with a can-do attitude
Certification
- ISTQB Foundation Level Certification
- Ongoing training in Snowflake, Playwright, Cypress and other Automation Tools and Frameworks
References
Available upon request
Key Qualifications
- 4+ Years of experience in Testing
- Expertise in ETL, Manual, and Automation Testing, with extensive experience in Functional, Regression, and Data Testing.
- Hands-on experience with GitHub, TeamCity, and Octopus
- Deep understanding of Agile QA Methodology
- Strong knowledge of payment industry standards and transaction processing
Timeline
QA Engineer
Xplor Technologies
07.2022 - Current
Technical Support Services
ADT SECURITY
02.2018 - 07.2022
Test Analyst
SHORTCODE TECHNOLOGIES
08.2015 - 04.2017
Senior Media Analyst
DIGITAL NIRVANA LTD
12.2013 - 07.2015
- ISTQB Foundation Level Certification
- Ongoing training in Snowflake, Playwright, Cypress and other Automation Tools and Frameworks
Bachelor of Informa@tion Technology -
St. Peters Engineering Collage
Similar Profiles
JOANNE MARIE FERRERJOANNE MARIE FERRER
Customer Service at Xplor TechnologiesCustomer Service at Xplor Technologies
Dominique NarivaDominique Nariva
People Coordinator APAC at Xplor TechnologiesPeople Coordinator APAC at Xplor Technologies
CODY GILSTRAPCODY GILSTRAP
Risk Analyst III at Xplor TechnologiesRisk Analyst III at Xplor Technologies