Highly-motivated with strong interpersonal skills that strives to enhance the student experience and their outcomes.
Warm, friendly and empathetic with an interest in people from various backgrounds and understanding of their cultures and needs.
Strong work ethic work and adaptable to change.
Overview
13
13
years of professional experience
Work History
Course Advisor
NZMA
, Hamilton
04.2023 - Current
Expos and Open Days
Calling and following up with course inquiries
Advising domestic and internationals on study options and enrolling them the best course to suit their goals
Building relationships with youth providers, schools and other stakeholders
Assisting students with employment
Copywriter
Captivating Copy
, Hamilton
05.2021 - Current
Copywriting and content writing for small businesses
Helping businesses with blog writing, Facebook ads, email sequences and website copy
Completed the Comprehensive Copywriting Academy training where I've learned how to write persuasive copy for websites, landing pages, sales pages, Facebook ads, and email sequences.
Volunteer Co-ordinator
University of Waikato
, Hamilton
09.2022 - 04.2023
Co-ordinated volunteer activity between students, non profits and community groups
Created social media content to inspire students to volunteer, build their network and practical skills
Wrote bi-weekly newsletters promoting volunteer roles
Promoted the Employability Plus programme to students
Co-ordinated and promoted skill development workshops to the students
Transferred the student data onto a new platform, reviewed and developed the programme and testing its functionality with ITS and the service providers.
Account Manager
OfficeMax
, Hamilton
11.2017 - 07.2021
Nurturing and growing 300 accounts ranging from 6- 150 staff
Identifying new business opportunities and proactively negotiated contracts to get them onboard with OfficeMax
The role involved a lot of cross selling and upselling, growing and winning categories in the cafe, cleaning and hygiene, health and safety, stationery, packaging and technology departments.
Working with specialists, customer service consultants, and suppliers in order to assist clients with their needs.
Achievements:
Grew the portfolio revenue by 35% in my first year and continued to grow it year on year.
2x winner of the ‘All rounder’ award at OfficeMax.
Top sales consultant for Cafe, cleaning and hygiene, health and safety, packaging and technology in 2018 and 2019.
Course Advisor
Seek Learning
, Sydney, Australia
08.2014 - 12.2016
High volume inboundsales role where we provided course and career advice followed by enrolment.
Liaising with tertiary providers and other stakeholders.
Helping students organise finance and student loans.
Achievements:
Met and exceeded targets each month.
At Seek Learning I was in the Top 8 sales consultants in 2015 out of a team of approximately 65 highly skilled, talented staff
Travel Consultant
Backpackers World Travel
, Sydney, Australia
06.2013 - 03.2014
Travel agent for the backpacker market Assisting backpackers with travel around New Zealand, Australia, Asia and the Pacific Islands.
Sales and Marketing Executive
Sir George Seymour College
, Hamilton
07.2011 - 06.2013
Building relationships with schools and running information sessions
Brand promotion through expos and open days on campus
Showing students around campus, interviewing students and recommending course options
Driving sales and consistently achieving and exceeding targets
Building relationships with the tourism industry and presenting students for career opportunities
Assisting students with employment through industry networking, CV assistance
Implementing marketing initiatives and running Campus Facebook page
Processing enrolments and student loans
Achievements:
Started the relationship with DisneyWorld, Florida where many of our students gained employment
Leading salesperson for Sir George Seymour in 2012
Nominated for the 'Shining Star' award in 2012.
Education
Bachelor of Tourism Management -
University of Waikato
Hamilton
07-2008
Skills
Experience working with both domestic and international students of all ethnic groups
Excellent interpersonal and communication skills
Copywriting, sales and marketing skills
Committed to pastoral care, demonstrated in Course Advisor roles
High attention to detail
Highly proficient in various CRM systems, Microsoft Office suite of Packages and social media platforms
Self-motivated and proactive
Enthusiastic and relatable
Team player
Results driven
Affiliations
Running
Swimming and watersports
Mountain biking
Singing
The outdoors
Spending time with friends and family
Accomplishments
Awards and Recognition
Leading campus nationally at NZMA for enrolments
Top Sales consultant for the OfficeMax Inside Sales team in Cafe, Cleaning and Hygiene, Health and Safety, Packaging, and Technology in 2018 and 2019
Various quarterly sales awards at OfficeMax Top 8 Sales consultant at Seek Learning in 2015
Leading salesperson at Sir George Seymour in 2012. Nominated for the Shining Star award at Sir George Seymour College