Rachel Auora
Auckland, New Zealand ,48 Pembroke Street, Papatoetoe
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Fliway Transport
Customer Service Represenative - ENABLE
Auckland, New Zealand
05.2022 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Called Customers for delivery Offer as well as Collections for their ACC equipment's
- Assisted Customers with their concerns about their orders - managed to call more than 60 customers per day.
Farmers (Estore)
Customer Service And (picking/packing/putting)
Auckland , New Zealand
09.2021 - 03.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Cross-Docking/Inventory/Outbound and Inbound Service.
- Assist (trained) new employee's
- Customer Service - Assisting with customer phone calls and inquiries - managed to call more than 50 customers per day.
- Assisting with customer order and dispatch inquiries
- Assisting with Farmers Estore Order Release
Sistema
Manufacturing /Assembly
Auckland , New Zealand
03.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
- Machine Operating - increased sales by 10%
- Label products
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Some College (No Degree) - NCEA Qualifications
Mangere College
Mangere, NZNCEA Qualifications
Mangere College
Auckland 03.2020
NCEA Qualifications
Tereora College
Rarotonga, Cook Islands 01.2019
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Responsible
Languages
English
Full Professional
Cook Islands Maori
Native or Bilingual
Samoan
Professional Working
Additional Information
At most times I spend a lot of my personal time cleaning and cooking or
even reflecting back through my school studies. I relate and get along well
to many people of all backgrounds and succeed in this world of
opportunity and problem solving. For many years I have been attending
school, I have learnt to observe and keep my judgment while respecting
the backgrounds and traditions (cultural aspects) of others.
Affiliations
Valerie Daisy Sanele
Supervisor
Farmers Estore
0211363297
Kathleen
Team Recruitment
0211902681
Timeline
Fliway Transport
Customer Service Represenative - ENABLE
05.2022 - 07.2022
Farmers (Estore)
Customer Service And (picking/packing/putting)
09.2021 - 03.2022
Sistema
Manufacturing /Assembly
03.2021 - 09.2021
Some College (No Degree) - NCEA Qualifications
Mangere College
NCEA Qualifications
Mangere College
NCEA Qualifications
Tereora College
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