Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Fisher

Christchurch

Summary

I am an efficient, hard-working, fast learning person with excellent planning skills, organisational skills and leadership qualities, seeking my next career challenge.


I am skilled at partnering with teams that I manage, as well as wider colleagues to ensure that operational objectives are met with success and efficiency. This includes proven strengths in building effective working relationships with a diverse range of stakeholders and staff, and working to ensure that every person feels valued and respected.


Problem-solving to find solutions is a key strength and I work efficiently and successfully in fast-paced environments; consistently meeting deadlines and key deliverables.


I am organised, dependable, and can actively manage multiple priorities and actions to achieve set goals.

Overview

15
15
years of professional experience

Work History

Relief Workforce Manager

Hohepa Canterbury
02.2022 - Current
  • Managing and running the rostering service for 300+ staff
  • Managing three teams; an administrative based Roster Team, as well as Casual and Permanent Reliever Support Workers (the direct report to 70+ staff)
  • Fostering positive relationships with key stakeholders across the company; including interactions with nearly all support staff, office staff (including HR, finance, and operations), and senior leadership team
  • Working to and meeting key deliverables including fatigue management of staff, safe rostering hours, and bureau usage and cost
  • Consistently meeting weekly deadlines pertaining to executing role-specific tasks
  • Effectively leading staff teams, resulting in a staff survey showing one of the most engaged teams in the organisation
  • Running large team meetings and following up with outcomes in a timely manner
  • Active involvement in Workforce Leadership management group to ensure quality practice across the organisation
  • Ensuring all staff have access to multiple training opportunities
  • Managing and motivating employees to be productive and engaged in work
  • Effectively creating workflow systems to enhance productivity, reduce errors, and created a thriving workforce

Speech Language Therapist / Behaviour Specialist

Explore Specialist Advice
11.2017 - 02.2022
  • Working with children and adults with disabilities who have challenging behaviours, in their home environment to assess the function of behaviour
  • Writing comprehensive reports and plans, and implementing different strategies
  • Running group parent education programmes on autism and coordinating with team members
  • Supporting new colleagues in orientation; teaching the client management systems, providing a variety of resources, and being available for informal support
  • Creating own management systems to increase workload efficiency; utilised also by colleagues
  • Organising and running team social events including Christmas, baby showers, and leaving parties
  • Organising building-wide blood drives
  • Being a part of working groups to strategise more efficient practice
  • Bi-monthly referral screening; liaising with clients on the waitlist to update their status and updating spreadsheets
  • Participating in peer supervision and individual supervision on a regular basis.

Orthopaedic Elective Surgery Coordinator

Canterbury District Health Board; Burwood Hospital
01.2016 - 11.2017
  • Managing and organising the elective surgery operating lists for 21 orthopaedic consultants within Canterbury
  • Ensuring that each operating list requirement was fully implemented and arranged within efficient timeframes
  • This necessitated co-ordinating and liaising with surgeons, nurses, anaesthetists, and other administrative staff on a daily basis
  • Managing hospital resources and processes to optimise outcomes
  • Regular problem solving as well as updating and loading patient records across different patient management systems
  • Taking part in the interview process and training new staff members in the role
  • Taking initiative to create workflow systems for better efficiency
  • Direct contact with patients regarding their surgical position; tracking patient outcomes and health targets
  • Maintaining general administrative duties within a busy office.

Casual Receptionist

Weston Ward & Lascelles
05.2016 - 07.2016

Casual Worker

Weft Knitting Co. Ltd
04.2016 - 07.2016

Checkout Operator

Fendalton New World
01.2009 - 02.2015

Education

Bachelor of Speech and Language Pathology -

University of Canterbury
Christchurch
2015

Skills

  • Organised and efficient
  • Planning and Coordination
  • Strategic thinker
  • Friendly, Positive Attitude
  • Clear communication
  • Consistent
  • Experienced in Microsoft Office
  • Experienced in training and managing successful teams
  • Data analysis and report writing
  • Results driven

Timeline

Relief Workforce Manager

Hohepa Canterbury
02.2022 - Current

Speech Language Therapist / Behaviour Specialist

Explore Specialist Advice
11.2017 - 02.2022

Casual Receptionist

Weston Ward & Lascelles
05.2016 - 07.2016

Casual Worker

Weft Knitting Co. Ltd
04.2016 - 07.2016

Orthopaedic Elective Surgery Coordinator

Canterbury District Health Board; Burwood Hospital
01.2016 - 11.2017

Checkout Operator

Fendalton New World
01.2009 - 02.2015

Bachelor of Speech and Language Pathology -

University of Canterbury
Rachel Fisher