Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Hamm

Court security officer
Auckland,Manukau

Summary

I have been a court security officer at manukau district court for over 5 years and I am looking to progress my career and challenge myself within the ministry of justice,

I am a dynamic individual with hands-on experience within the courthouse and i have developed a skill for stabilizing volatile and difficult situations.

I am known for fast decision making, calmness, and motivated mindset.

I am committed to making meaningful contributions to my community.

Overview

5
5
years of professional experience

Work History

Waitress

Eastern Grill
09.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Court Security Officer

Ministry of Justice
11.2019 - Current

I have been the leading and exceeding female court security officer for multiple years, I take pride serving the community ensuring a safe and secure environment so people can access Justice without fear of intimidation or violence.

  • I have assisted in designing safety and security plans for high risk matters at Manukau District Court to ensure optimal safety for all stakeholders and public.
  • I am aware of culture diversity and practises that often occur within the court proceedings and always aim to uphold the RISE values
  • I am trusted enough to attend multiple offsite events and swearing ins as private security, these events have high profile judges and guests present.
  • Comradeship comes with the role and I can be trusted to support others and to deliver the excellent and professional services expected with our uniform.
  • Played an active role in developing new strategies for enhancing courthouse security based on assessments of existing measures'' effectiveness.
  • I understand the importance of building strong relationships with staff, stakeholders, and the public is essential in fostering trust, collaboration, and a positive organizational culture. Strong relationships can lead to improved communication, better decision-making, and a more engaged and motivated tea

Education

Bachelor in Nursing - Nursing

Whangarei Girls High School
Whangarei, NZ

Skills

  • Customer Engagement
  • Effective Multitasking
  • Calm Conflict Management
  • Effective Team Collaboration
  • Prioritized Task Scheduling

Public safety awareness

First aid training

Court procedures

Teamwork and collaboration

Problem-solving

Time management

Active listening

Timeline

Waitress

Eastern Grill
09.2024 - Current

Court Security Officer

Ministry of Justice
11.2019 - Current

Bachelor in Nursing - Nursing

Whangarei Girls High School
Rachel HammCourt security officer