
Passionate employee with a proven track record in customer satisfaction and team collaboration, notably at One NZ. I have an empathetic and customer focused approach to enhance service quality and resolve issues, building strong relationships and assisting where necessary. Skilled in maintaining composure under pressure, open minded to learning new techniques in an ever changing industry. Experienced in fast-paced environments, achieving significant improvements in customer engagement and support. Experienced dealing with difficult customers on a day to day basis and manage to change the narrative to everyone being happy and satisfied in the end.
Experienced with relationship-building and driving sales growth through effective communication. Utilises persuasive techniques to foster customers trust and close deals. Track record of meeting my sales targets and contributing to team objectives. Pursues opportunities to learn new skills and contribute to group success.