Rachel Jones

Hairdresser

Hair by Jet Ltd

2006 - Current

Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Boosted salon revenue by upselling hair care products and services based on individual client needs.
Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
Counted and documented opening and closing cash amounts daily.
Organized sales area and work station to showcase products and boost sales.
Mixed pigments and used proper techniques to achieve desired color.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Determined appropriate hair treatments based on conditions and textures.
Answered phone calls and emails to schedule client appointments.
Used social media platforms to promote salon and services.
Developed loyal following of clients by providing high-quality services.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

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