Open To Work
Rachael Kiriona
Nelson,NSN
Work Preference
Summary
Resilient Pragmatic Self motivated Sets clear directives Organized Team builder & motivator Have a great relationship with staff Great Time management. Most skills I have acquired I have learnt on the job .
Work History
Team Leader
Maclab
Tahuna , Nelson
09.2022 - 07.2026
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Led team to ensure compliance with safety and operational standards.
- Trained new staff on procedures and best practices for efficiency.
- Maintained positive work environment, enhancing collaboration among team members.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Developed strategies for problem solving and conflict resolution, strengthening team dynamics.
- Developed strategies for problem solving and conflict resolution among team members.
- Fostered culture of continuous improvement, driving innovation and efficiency initiatives.
- Delegated work to staff, setting priorities and goals.
- Secured leadership position due to consistent work ethic and commitment to customer satisfaction.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
- Conducted regular performance reviews to assess individual team member progress.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
- Managed inventory control processes to ensure adequate supplies availability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
Supervisor/ manager of cleaning
OCS
Nelson
12.2018 - 03.2022
- Managed staff on location at NMIT Nelson to maintain high standards of cleanliness
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Team Leader
ISS
09.2016 - 12.2019
- Managed a team of 11 staff members.
- Provided instruction and direction to team members
- Instructed team members on tasks and responsibilities
- Meeting clients' expectations
- Performed daily cleaning of Nmit to maintain high standards of hygiene
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Education
Certificate in Level 3 Computing
Barbican Training Centre
03.2014 - 11.2014
Certificate - Small Business & Mangement
Barbican learning centre
03.2013 - 11.2013
Skills
- Level 2 computing
- Small business and management
- Time Management
- People Management
- Workplace Health and Safety
- Staff supervision
- Quality assurance
- Inventory management
- Customer service
- Conflict resolution
- Compliance monitoring
- Process improvement
- Team building
- Effective communication
- Workflow optimization
- Problem solving
- Relationship management
- Decision-making
- Staff education
- Coaching and mentoring
- [Software] experience
- Waste reduction
- Process monitoring and improvement
- Industrial hygiene
- Expectation setting
- Quality control
- Attention to detail
- Employee development
- Safety protocols
- Team leadership
- Time management abilities
- Time management
- Multitasking
- MS office
Timeline
Team Leader
Maclab
09.2022 - 07.2026
Supervisor/ manager of cleaning
OCS
12.2018 - 03.2022
Team Leader
ISS
09.2016 - 12.2019
Certificate in Level 3 Computing
Barbican Training Centre
03.2014 - 11.2014
Certificate - Small Business & Mangement
Barbican learning centre
03.2013 - 11.2013