Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rachel  McSweeney

Rachel McSweeney

Wellington

Summary

Rachel excels in fast-paced environments, demonstrating adaptability and a positive work ethic. She has solid commitment to enhancing customer satisfaction and delivering exceptional performances on stage and in work. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills, she is poised to contribute to team success and achieve positive results.

Overview

4
4
years of professional experience

Work History

Stage Performer: Sleeping Beauty Pantomime

Circa Theatre
10.2024 - 01.2025

Performing Arts/Musical Theatre

  • Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
  • Adapted quickly to directorial feedback and script changes, ensuring high-quality performances under tight deadlines.

Customer Service, Checkout

Common Sense Organics
11.2023 - 10.2024
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Assisted customers with bagging items, displaying excellent customer service skills.
  • Collaborated with team members to maintain a clean and organized checkout area.
  • Maintained accuracy in cash handling, ensuring proper change was provided to customers.

Stage Performer: LIZZIE The Musical

WITCH Music Theatre
07.2024 - 09.2024

Customer Service, Checkout Operator

The Warehouse
11.2022 - 02.2023
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.

Front of House Employee/Barista, Casual

The Laboratory
11.2020 - 01.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

Bachelor of Performing Arts - Musical Theatre

Te Auaha, Whitireia
Wellington
11-2023

Skills

  • Adaptable to change
  • Positive approach to work and customer service
  • ATCL in Violin
  • 2nd Dan Black Belt, Karate
  • Head Girl of Rangi Ruru Girls School 2019

Timeline

Stage Performer: Sleeping Beauty Pantomime

Circa Theatre
10.2024 - 01.2025

Stage Performer: LIZZIE The Musical

WITCH Music Theatre
07.2024 - 09.2024

Customer Service, Checkout

Common Sense Organics
11.2023 - 10.2024

Customer Service, Checkout Operator

The Warehouse
11.2022 - 02.2023

Front of House Employee/Barista, Casual

The Laboratory
11.2020 - 01.2022

Bachelor of Performing Arts - Musical Theatre

Te Auaha, Whitireia
Rachel McSweeney