Rachel Sheppard
Kaiapoi,CAN
Summary
Reliable housekeeper skilled in infection control, chemical handling, and attention to detail. Proven ability to manage supplies and provide exceptional service, contributing to a safe and welcoming environment for clients.
Overview
15
15
years of professional experience
Work History
Housekeeper
Kaiapoi Aged Care Ltd
, Kaiapoi
06.2020 - Current
- Maintained cleanliness and hygiene standards in resident living areas.
- Followed infection control protocols to ensure resident safety and health.
- Engaged positively with residents, fostering a welcoming environment.
- Utilized cleaning equipment safely and efficiently for daily tasks.
- Monitored supply levels and reported needs for cleaning materials and tools.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Responded to requests from guests regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Cleaner
Transportable Accommodation Ltd
Clarkville, Kaiapoi
03.2012 - 06.2020
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Scrubbed walls to remove scuff marks or stains.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Completed routine maintenance checks, notifying management of needed repairs.
Home Support Worker
Florence Nightingale Agency
, Christchurch
05.2010 - 04.2012
- Maintained a clean and safe environment within client homes.
- Provided companionship and emotional support to elderly clients.
- Organized household tasks such as laundry, cleaning, shopping and bill paying.
- Demonstrated respect for cultural diversity when interacting with clients from various backgrounds.
- Communicated effectively with families regarding client needs and preferences.
- Assisted clients with daily living activities, including bathing and dressing.
Education
Graduate Certificate - Bartending/Mixology
Ara Insitute of Canterbury
Christchurch, NZ01-2005
Graduate Certificate - Hairdressing/Retail And Reception
Avonmore
Christchurch, NZ11-1998
High School Diploma - English,Maths
Glenfield College
Auckland, NZ12-1996
Skills
- Infection control and disinfection
- Chemical handling
- Equipment operation
- Supply management
- Client interaction
- Time management
- Attention to detail
- Cultural sensitivity
- Emotional support
- Oral and written communication
- Effective communication
- Bathroom cleaning
- Cleaning and organizing
- Kitchen cleaning
- Deep cleaning
- Vacuuming and sweeping
- Mopping and sweeping
- Carpet cleaning
Affiliations
I love gardening, going for walks, socializing, spending time with my family, music, Arts and Crafts, cooking, and traveling, volunteering at the end of the year with "Toot for Tucker".
Timeline
Housekeeper
Kaiapoi Aged Care Ltd
06.2020 - Current
Cleaner
Transportable Accommodation Ltd
03.2012 - 06.2020
Home Support Worker
Florence Nightingale Agency
05.2010 - 04.2012
Graduate Certificate - Bartending/Mixology
Ara Insitute of Canterbury
Graduate Certificate - Hairdressing/Retail And Reception
Avonmore
High School Diploma - English,Maths
Glenfield College
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