Rachel Viseur

• Provide high level executive support for COO including diary, and meeting management, agenda coordination and minute taking, staff inductions, site visits, and travel
• Finance function including purchase orders and invoicing, assistance with budget tracking, identifying overspends and variances
• Creation of presentations for internal and external meetings and draft comms for COO
• Event management including annual Operations Leadership Conference, and monthly face to face team meetings including all invites, venues, catering, travel and accommodation

• Keep vendor files accurate and up-to-date to expedite payment processing
• Process invoices in MYOB to ensure timely payment
• Ensure all invoices are coded to the correct cost centre and GL code

Senior Finance Administrator (Jan 2020 - Oct 2021)

• Provided leadership to payments team with a focus on continuous improvement
• Reconciled accounts and investigated variances
• Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners
• Provide support to procurement team, including contract administration

Maternity Leave (August 2019 - January 2020)

Team Administrator (March 2019 - August 2019)

• Coordinating day to day requirements for the Commissioners, booking weekly travel and offsite events. Ad-hoc admin/ tech requests as required
• Contract administration for Finance and Procurement team
• Accounts payable function, raising POs and processing invoices
• Coordination and management of staff travel and external group travel bookings

• Manage end to end process for 70 properties, including appraisals, contracts, advertising, background checks, tenant management, regular property inspections and providing reports for owners
• Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Handle tenant/ owner complaints promptly and appropriately, calling in repairmen, and other support services as required
• Attend Tribunal as required when Residential Tenancies Act has been breached, and the breaches have not been remidied

• Coordination and administration of local, domestic, and international relocations for private, corporate and government department clients
• Management of branch storage accounts for existing and new customers, including invoicing, providing access to stored items, redelivery
• Working quickly to resolve customer issues and provide best outcomes

• Manage office operations for a team of 5, including work scheduling, stock management, end to end accounts payable and receivable in Xero, quote administration and database maintenance

• Ask open-ended questions to better ascertain client needs and determine best international travel offerings.
• Build and maintain strong relationships with new and prospective customers, to maximise repeat bookings
• Streamline booking processes for improved efficiency and reduced errors in reservations.
• Communicate benefits and information regarding international travel insurance with clients and obtained best rates.

• Responsible for planning, coordination and management of annual overseas incentive holiday for top customers and their families, including marketing collateral, speakers, venues, catering, travel and accommodation
• Administration and PA support to National Sales Manager
• Assistance with creating marketing material in conjunction with external marketing company