Rachel Yvette McCarthy

Duties included:

Seeing patients under the supervision of the orthodontist.

• Recording and updating all patient records.
• Front desk duties include answering calls, booking appointments, and taking payments.
• Stock control
• Implementing orthodontic treatment plans prepared by the orthodontist.
• Providing oral health education and advice on the care and maintenance of orthodontic appliances.

Duties included

• Set up of vaccination sites
• The use of Jira - replying to emails through the book my vaccine email
• Microsoft Outlook
• Issuing Domestic and International Vaccination Certificates.
• Checking NHI numbers
• Checking the illegibility of international vaccination certificates.
• Communicating with team leaders, area coordinators, and DHB teams.

• Using Jira ticketing system to response to customer inquiries regarding the use of the covid app
• AWS for checking registered customers and resetting passwords
• CSV Template Excel, to format applications for businesses for QR codes to be processed
• Using the NZBN Business directory - checking if a business is registered