Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Rachel Anna Philip

Grafton,AUK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Vooyah.com
Bangalore
01.2024 - 05.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • "Efficiently managed and responded to an average of 30 daily customer inquiries via calls, emails, and faxes, ensuring timely and accurate service delivery."

Deputy Manager

SOTC For Holidays
KOCHI, KERALA
07.2022 - 12.2023
  • Worked in SOTC for Holidays, Cochin Branch, had altogether 15 months of experience
  • Through campus placement, got hired by SOTC as an executive trainee in the leisure travel sales department for the holidays
  • Completed a two-week leadership and customer relationship management training program in Bangalore.
  • After six months, got promoted to Deputy manager, of sales
  • Worked in the Hyderabad branch for more than eleven months before getting transferred to SOTC Cochin office.

Education

Master of Arts - International Tourism Management

Auckland University of Technology
Auckland, NZ
12.2026

Master of Arts - History

Loyola College
Chennai
06.2022

Bachelor of Arts - History & Tourism

Stella Maris College
Chennai
03.2020

Diploma - IATA

Chennai
Chennai
01.2020

Skills

  • Communication Skills
  • Customer Service
  • Customer rapport
  • Customer Relationship Management (CRM)

Timeline

Assistant Manager

Vooyah.com
01.2024 - 05.2024

Deputy Manager

SOTC For Holidays
07.2022 - 12.2023

Master of Arts - International Tourism Management

Auckland University of Technology

Master of Arts - History

Loyola College

Bachelor of Arts - History & Tourism

Stella Maris College

Diploma - IATA

Chennai
Rachel Anna Philip