Rachida Ryan
Christchurch , NZ
Summary
I'am qualified beauty therapist level 4 worked as a self employed for number of years
Support worker level 3 worked in the field for 7 years
Worked as cook for private events and social yearly event
A children frensh tutor and was part of the Alliance Française, also at home tutor for kids as second languge.
Overview
19
19
years of professional experience
Work History
Support Worker
NZcare Disability
04.2016 - 04.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in professional development and training opportunities to enhance clinical skills.
- Utilized evidence-based practices to provide effective interventions for clients.
- Devised and implemented community-based programs to promote mental health awareness.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Implemented community outreach programs to promote mental health awareness.
- Facilitated peer support groups to help clients connect with others.
Beauty Therapist
Self Employed
11.2009 - 11.2016
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on care processes and advised on further care and products.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Designed skin, body and hair care packages for individual clients.
- Followed up with customers to increase satisfaction with purchases and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
French Tutor
Alliance Française
02.2007 - 11.2007
- Demonstrated knowledge of French levels Number to Number at grade levels Grade through Grade.
- Helped students learn more about French culture through immersive experiences such as visiting restaurants and watching movies.
- Facilitated small groups of French students to improve conversational skills.
- Provided individual and group French instruction to over Number students.
Cook
Self Employed
03.2004 - 11.2013
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
- Prepared and served various food items in fast-paced Type environment.
- Adjusted recipes based on ingredient availability or customer request.
- Planned menus for different events, seasons and customer requests.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Education
High School - Arabic And French
High School Morocco
Abou El Kassim Zayani07.1989
Skills
- Presentation Design
- Life Skills Development
- Spreadsheet Development
- Transcription and Dictation
- Emotional Support
- Daily Living Support
- Documentation Abilities
- Skill Development
- Daily Living Assistance
- Cleaning and Sanitizing
- Meal Preparation
- Troubleshooting
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Timeline
Support Worker
NZcare Disability
04.2016 - 04.2023
Beauty Therapist
Self Employed
11.2009 - 11.2016
French Tutor
Alliance Française
02.2007 - 11.2007
Cook
Self Employed
03.2004 - 11.2013
High School - Arabic And French
High School Morocco
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