Radha Rani
Awapuni,MWT
Summary
Proven performer at Omax Ltd. T/A Wooden Farmer, adept in enhancing customer satisfaction and streamlining operations. Excelled in training staff and managing high-pressure situations, showcasing strong decision-making and a positive demeanor. Demonstrated expertise in team collaboration and complaint handling, significantly contributing to a welcoming and efficient service environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Omax Ltd. T/A Wooden Farmer
05.2023 - 05.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
Bachelor Of Arts - Economics
HP University
India06.2013
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Professional Appearance
- Up-selling strategies
- Order Taking
- Greeting guests
- Team Collaboration
- Money Handling
- Training and mentoring
- Payment Processing
- Complaint Handling
- Staff Coordination
- Stock management
- Food Preparation
- Decision-Making
Certification
Managers certificate for Alcohol
Timeline
Front of House Employee
Omax Ltd. T/A Wooden Farmer
05.2023 - 05.2024
Bachelor Of Arts - Economics
HP University
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