Summary
Overview
Work History
Skills
References
Timeline
Generic

Rae-Ellen Beck-Gard

Clyde,Otago

Summary

I am seeking a challenging and rewarding opportunity to work as an Administrator Officer for the Department of Corrections.

I am empathetic, caring and understanding of people’s individual needs and I believe I have the necessary qualities required to be a great administrator. I am a versatile team member offering over 20 years of experience handling tasks smoothly and efficiently and I adapt well to changing processes, programs and team requirements.

Overview

32
32
years of professional experience

Work History

Checkout Operator

New World
01.2020 - 01.2023
  • Maintained customer confidentiality and provided excellent communication and customer service while handling purchases and Lotto transactions
  • Working in checkout and lotto I was able to successfully resolve customer inquiries, complaints, or issues with patience and empathy while dealing with diverse customer needs and situations
  • Nurturing positive interactions and building rapport was important in my role.

Lotto Operator

New World
01.2017 - 03.2022
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Deli Assistant

New World
01.2008 - 01.2019
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
  • Collaborated with team members to ensure smooth operation of the deli department.

Volunteer Ambulance Officer and St. John Assistant Divisional Manager of Youth

St Johns Ambulance
01.1999 - 01.2019
  • Served as Assistant Divisional Manager of Youth in Alexandra, overseeing the administration of the diversion
  • This included organising and teaching First Aid, overseeing health and safety practices, organising the training and competitions for the Youth
  • Working in an education and training role including teaching drill and utilising teaching resources
  • I learnt the benefits of volunteering such as social connection, learning new skills and knowledge while making a difference to someone else’s day.
  • Enhanced team performance by conducting regular training sessions on medical procedures and protocols.
  • Increased patient satisfaction by providing compassionate care during transport to medical facilities.

Dementia Carer

Ranui Home and Hospital
01.2000 - 01.2008
  • Specialised in dementia care within a secure unit, providing personal care and fostering a safe and engaging relationship and space with residents
  • Developed strong communication skills to effectively navigate challenging situations.

Cafe Assistant

Leaning Rock Cafe
01.1998 - 01.2000
  • Enhanced customer satisfaction by providing timely and accurate order processing.
  • Optimized inventory management by conducting regular stock checks and updating ordering systems accordingly.
  • Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.

Orderly, Cook, and Cleaner

Dunstan Hospital
01.1991 - 01.1999

Skills

  • Communication: Communicate effectively, and this has been demonstrated with patients, their families, and other healthcare professionals in high-pressure situations As an active participant as a Health and Safety Committee Member, I have demonstrating leadership, effective communication, and teamwork skills
  • Administration: Experience in preforming several administrative tasks and preforming operational tasks alongside having medical records and medical information
  • Empathy and Compassion: In my previous job these values have always been important with how I support people Liaising with organisations and community services Being able to offer emotional support in a non judgmental manner I am passionate about providing care and understanding people’s individual needs and respecting confidentiality
  • Teamwork: All of my previous roles I have needed to work collaboratively with others and believe I am a good team member An enthusiastic knowledge to learn and I have a great sense of humour
  • Crisis Management: Ability to remain calm and composed in stressful situations while making quick and critical decisions
  • Cultural Sensitivity: I believe I have a good awareness and respect for individuals from diverse cultural backgrounds
  • Office Management

References

  • Kathy Smart, Checkout Manager, New World, 0274560150, Petal43@hotmail.com
  • Tania Mackley-Milne, 0274144914

Timeline

Checkout Operator

New World
01.2020 - 01.2023

Lotto Operator

New World
01.2017 - 03.2022

Deli Assistant

New World
01.2008 - 01.2019

Dementia Carer

Ranui Home and Hospital
01.2000 - 01.2008

Volunteer Ambulance Officer and St. John Assistant Divisional Manager of Youth

St Johns Ambulance
01.1999 - 01.2019

Cafe Assistant

Leaning Rock Cafe
01.1998 - 01.2000

Orderly, Cook, and Cleaner

Dunstan Hospital
01.1991 - 01.1999
Rae-Ellen Beck-Gard