Raeleen Hancock
Stratford,Taranaki
Summary
Highly motivated and dedicated with 8 years' experience in communicating with parents and children. Willingness to take on added responsibilities and to learn new software. Hardworking and passionate with excellent organisational skills. Ready to help the team achieve their goals.
Overview
18
18
years of professional experience
Work History
Swim School Instructor
Flyers Swim School
2015.02 - Current
- Taught swimming lessons to parents and babies.
- Taught lessons to children and teenagers with variety of learning needs.
- Trained up new instructors.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
Dairy Farmer
Self Employed
2005.06 - Current
- Regular milkings with husband.
- Rearing calves during Spring on farm.
- Complete all bookwork for running of farm.
- GST Coding through MYOB
Office Administrator
Flyers Swim School
2016.04 - 2023.06
- Interacted with members and instructors by phone, email, and in-person to provide information.
- Increased swim school members by 400%.
- Assessed up to 600 children during swimming lessons per term.
- Maintained electronic systems for all registrations and bookings.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Banking Officer
ANZ
2005.10 - 2009.05
- Managed over 30 customer queries/calls per day.
- Customer service and cash handling skills.
- Identifying customer banking needs.
- Problem solving customer queries.
- Working independently and multi-tasking with jobs.
Education
National Certificate - Exercise Science
Central Institute of Technology
Upper Hutt1998
Skills
- Communication skills
- Organisational skills
- Problem-solving skills
- Attention to detail
- Customer service skills
- Interpersonal skills
Timeline
Office Administrator
Flyers Swim School
2016.04 - 2023.06
Swim School Instructor
Flyers Swim School
2015.02 - Current
Banking Officer
ANZ
2005.10 - 2009.05
Dairy Farmer
Self Employed
2005.06 - Current
National Certificate - Exercise Science
Central Institute of Technology
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