Summary
Overview
Work History
Skills
Timeline
Generic

Raewyn Corfield

Summary

Dynamic and reliable professional with extensive experience as a Checkout Operator at New World, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective complaint resolution and upselling techniques, while maintaining a clean and organized environment. Committed to promoting store loyalty programs and ensuring compliance with company policies.

Overview

1997
1997
years of professional experience

Work History

Checkout Operator

New World
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
  • Promoted store loyalty programs to increase customer engagement and retention rates.
  • Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Approached every question or concern with calm and level-headed approach.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Accounts Receivable Clerk

Phoenix Fright
10.1993 - 06.1996

Customer enquires, reconciliation, matching Freight doctors,

Retail Sales Associate

Stevens & Jenkins
06.1988 - 10.1990

Retail sales of whiteware and electrical products

Skills

  • Working under pressure
  • Team work
  • Operating cash registers
  • Dealing with customer complaints
  • Team contribution
  • Maintaining cleanliness
  • Cash handling expertise
  • Following company policies
  • Basic computer literacy
  • Money handling
  • Bagging items properly
  • Processing payments
  • Retail transactions
  • Strong numeracy skills
  • Complaint resolution
  • Payment processing
  • Efficient scanning techniques
  • Liquor law compliance
  • Promoting store loyalty programs
  • Rewards programs
  • Time management proficiency
  • Upselling products
  • Issuing receipts
  • Bagging assistance
  • Customer service
  • Cash register operation
  • Scanner operation
  • Professional appearance
  • Building rapport
  • Cash management
  • Store promotions
  • Customer loyalty programs
  • Problem-solving
  • Customer assistance
  • Honest and dependable
  • Cash handling
  • Cleaning and sanitizing
  • Basic mathematics
  • Reliable and responsible
  • Active listening
  • Policies and procedures
  • Customer transactions

Timeline

Accounts Receivable Clerk

Phoenix Fright
10.1993 - 06.1996

Retail Sales Associate

Stevens & Jenkins
06.1988 - 10.1990

Checkout Operator

New World
Raewyn Corfield