Raewyn Gregory
Te Awamutu,WKO
Summary
Dynamic sales professional with a proven track record at Russells Curtains and Blinds, enhancing customer satisfaction and mastering CRM systems. Skilled in customer relationship management and technical sales tools, I've significantly contributed to sales development through effective time management and superior verbal communication. Excelled in transforming customer interactions into lasting relationships and consistently exceeded sales targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Consultant
Russells Curtains and Blinds
10.2021 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Consultant
Flooring Xtra
08.2019 - 09.2021
- Assisted customers in navigating the company''s products and services, ensuring they received the best possible experience.
- Utilized effective time management techniques to prioritize tasks effectively and meet strict deadlines.
Delicatessen Assistant
New World Supermarket
10.2017 - 07.2019
- Opened new inventory and rotated stock by dates to maintain freshness.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Greeted customers warmly to provide exceptional customer service.
- Created attractive cabinet displays that increased sales
Assistant Store Manager
Taking Shape
01.2015 - 09.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Checkout Supervisor
Pak N Save
02.2010 - 01.2015
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Quickly and accurately counted drawers at start and end of each shift.
Education
McKillop College
Rotorua, NZSkills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Prospecting skills
- Closing Techniques
- Customer Satisfaction
- Verbal Communication
- Sales Development
- Technical skills
Certification
National Certificate in Flooring Planning and Design with Quantification
Timeline
Sales Consultant
Russells Curtains and Blinds
10.2021 - Current
Sales Consultant
Flooring Xtra
08.2019 - 09.2021
Delicatessen Assistant
New World Supermarket
10.2017 - 07.2019
Assistant Store Manager
Taking Shape
01.2015 - 09.2017
Checkout Supervisor
Pak N Save
02.2010 - 01.2015
McKillop College
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