Summary
Overview
Work History
Education
Skills
Visa Status
Timeline
Generic

Raghini Manivannan

Whangarei,Avenues

Summary

Customer-focused retail professional with extensive experience in sales, customer service, and operations management. Proven track record of enhancing productivity and driving customer satisfaction through process improvements. Successfully led Kaizen projects at Fisher & Paykel Healthcare, resulting in a 10% increase in productivity. Highly skilled in team leadership, merchandising, marketing, and project management. Detail-oriented, with a strong passion for delivering exceptional service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Support Worker

Life Wise
10.2023 - 08.2024
  • Built trust-based relationships with clients through active listening and empathetic communication
  • Engaged patients in socialisation and activities while providing personal care assistance
  • Conducted housekeeping duties to maintain a clean and comfortable living space

Assembly Line Worker - Production

Fisher & Paykel Healthcare
07.2020 - 06.2021
  • Maintained production records, identifying areas for process improvement
  • Implemented Kaizen projects, resulting in a 10% productivity increase
  • Prioritized tasks, managed delivery targets, and ensured quality control

Retail Assistant

Angels Fashion
05.2020 - 11.2020
  • Assisted customers in selecting school uniforms and clothing, ensuring proper fit and compliance with school requirements
  • Provided excellent customer service, efficiently handling inquiries, returns, and exchanges
  • Managed stock levels, restocked shelves, and organised inventory to maintain store presentation
  • Operated the cash register, processed transactions, and handled payments accurately
  • Collaborated with the team to meet sales targets and enhance the shopping experience

Creative Producer

Bioscope Entertainment Pvt. Ltd.
04.2017 - 04.2019
  • Developed production plans, logistics, and budgets for film and television projects
  • Coordinated with directors, producers, and production teams
  • Ensured adherence to project timelines, quality standards, and budget constraints

Campaign Manager

Enqos Software Technology
01.2016 - 01.2017
  • Designed and executed marketing campaigns for international clients, boosting brand visibility
  • Worked closely with clients to develop promotional materials and meet sales goals
  • Analyzed campaign performance to optimize strategies for future marketing efforts

Education

Graduate Diploma - Project Management

Manukau Institute of Technology
Auckland, NZ
01.2020

Bachelor of Science - Visual Communication

Hindustan College of Arts and Science
01.2012

Skills

  • Customer Service
  • Sales Assistance
  • Project Management
  • Operations Management
  • Point-of-Sale Systems
  • Cash Handling
  • Marketing
  • Campaign Execution
  • Stock Management
  • Merchandising
  • Process Improvement
  • Quality Control
  • Team Collaboration
  • Leadership
  • Communication
  • Problem-Solving
  • Time Management
  • Microsoft Office

Visa Status

Open work visa, valid till 29 Aug 2027

Timeline

Support Worker

Life Wise
10.2023 - 08.2024

Assembly Line Worker - Production

Fisher & Paykel Healthcare
07.2020 - 06.2021

Retail Assistant

Angels Fashion
05.2020 - 11.2020

Creative Producer

Bioscope Entertainment Pvt. Ltd.
04.2017 - 04.2019

Campaign Manager

Enqos Software Technology
01.2016 - 01.2017

Bachelor of Science - Visual Communication

Hindustan College of Arts and Science

Graduate Diploma - Project Management

Manukau Institute of Technology

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Raghini Manivannan