Rahesh Krishna
Jeffery Street, Anderson Bay,DUNEDIN
Summary
Dynamic Customer Service Representative with a proven track record at MERCEDES BENZ, adept in problem-solving and critical thinking. Excelled in managing high-stress situations, significantly enhancing customer loyalty and satisfaction. Skilled in active listening and efficiently resolving escalated calls, demonstrating a commitment to excellence and empathy in customer interactions.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
MERCEDES BENZ,FIAT Etc
03.2007 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
ANNA UNIVERSITY
INDIA03-2007
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Affiliations
- Resident visa
LICENCE
New Zealand full car licence
Languages
English
Professional Working
Timeline
Customer Service Representative
MERCEDES BENZ,FIAT Etc
03.2007 - 10.2022
High School Diploma -
ANNA UNIVERSITY
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