RAHUL RAJAKUMARAN
Tauranga,BOP
Summary
Highly motivated Electronics, Automation, and Field Service Engineer with a B.E. in Electronics Engineering and a Business Management Diploma seeks a challenging position within a leading organization. Leveraging extensive experience in service team leadership, industrial automation, maintenance, servicing, and sales, I aim to build upon my skills and contribute to the company's success through innovative solutions and value creation.
Overview
9
9
years of professional experience
Work History
Technical-Field Service Engineer
TOMRA FRESH FOOD
06.2020 - Current
- Responsible for Commissioning/Decommissioning, operation, testing, Integration, optimisation, troubleshooting, problem solving, repairing, maintaining, and calibrating instrumentation of sensor-based grading and sorting Equipment’s manufactured by Tomra Compac
- Working closely with Global Project managers and sales engineers and provide extensive Technical Field reports
- Work/lead with mechanical fitters and turners or contractors in installing Conveyers, chains, rollers, fillers, and all other mechanical components and assure all are integrated and configured
- Prepare each field trip with the necessary customer information, equipment, registration of tasks performed
- Responsible for having spares parts and consumables required for the proper delivery of the service / task using field service management reporting tools
- Perform Preventative maintenance including pre/post season servicing of machines to enhance ongoing performance
- Demonstrate an aptitude for machine operations, electrical, computation, and electrical assembly
- Provide on-call emergency service including nights during season as required and maintain communication with Clients
- Provide product support, training on preventative maintenance and safety regulations and general customer service on the phone and in person to customers
- Achievements and skills learned: Successfully completed 2x International projects for Blueberry and Kiwi fruits before deadline and Currently managing multiple projects and retrofits throughout NZ for Blueberry, Kiwi fruit and avocados sorting and Grading
- Accomplished competence in Sorting and grading systems, configuring and structuring electronics into I/O’s, network mapping, Nexus virtual setup, power electronics and Proven ability to work with VFD, PLC and SCADA.
Field Service Engineer
GMD NZ Limited (Licensed IGT dealer)
11.2018 - 06.2020
- Onsite installation, cabling and wiring, converting, troubleshooting, problem solving, repairing, maintaining, and calibrating instrumentation, electrical and electronic equipment, related software, and networking of EGM
- Work with internal and external support departments provide Client’s solution and provide training for clients on required maintenance tasks of the equipment
- Prepare each field trip with the necessary customer information, equipment, registration of tasks performed
- Responsible for having spares parts and consumables required for the proper delivery of the service / task using field service management reporting tools
- Manage spare parts and follow all inventory processes
- Prepare expense report of Business credit card for any trip and weekly activities according to protocols and company procedures
- Maintaining company workshop, property, Vehicle for excellent working conditions
- Responsible for any spare parts and consumables inventory related to the field services
- Provide on-call emergency service as required and maintain communication with line manager when in the field
- Provide product support, training on preventative maintenance and safety regulations and general customer service on the phone and in person to customers
- Achievements and Skills learned: Successfully completed Multiple projects all before deadline Competence in level 2 networking protocols, fiber looping, PC, ATM cash dispensing and other electronics repairs.
Team Lead- EOT vehicle inspector/ Operation supervisor
Turners Autoinspect NZ limited
07.2015 - 06.2016
- Leading a team of 20 Inspectors throughout NZ based in Christchurch and approving the Inspection documents to Clients
- Inspecting cars physically and documenting its quote by enquiring the right charge for the claims
- Basic maintenance and additional services like cold calling
- To assist customers with their enquiries giving them correct and useful information
- And writing up concise and value-based proposals for the customers following the quality standards
- Actively involving in training and Branch visits for meeting and reviewing operations for along with other inspectors/Appraisal technicians
- Reporting to the branch manager about the online marketing and stocks approved for sale every day and maintaining a standard KPI nationwide
- To actively assist in all aspects of the warehouse function from initial delivery of stock and the subsequent inventory management and security requirements through to collections of purchased stock after auction and maintaining standard KPI’s nationwide
- Achievements and skills learned: Winner of Business Innovation Award (2016/2017) Highest KPI Achiever with 134 inspections completed (October 2018) Nominated for Best Employee Award (2016/2017) Skilled with fleet management and operation management
- Proficient in using CRM and related management tools.
Education
Electrical Service Technician
Eastern Institute of Technology
Napier, NZ06.2021
Post Graduate Diploma in Business management (NZQA Level 8) -
Southern Institute of Technology, Invercargill
03.2016
Bachelors in Electronics and communication Engineering (NZQA Level 7) -
Anna University, India (Affiliated to AUS/NZ)
04.2014
Higher secondary course: physics, chemistry, maths, computer science -
General education
03.2010
Skills
- Service Documentation
- On-Site Support
- Computer Software Repair
- Customer Service Management
- Control Systems
- Machine vision
- Root cause analysis
- Preventive maintenance
- System integration
- Industrial networking
- Component Repair and Replacement
Work Phone
027 620 2191
Skills Interests
Skilled professional in modern Industrial Automation electrical/electronic circuits, assembling & configuring, wiring, soldering, testing, installation, Technical Documentation, and maintenance. Proven work practice in FMCG environment, highly regulated industry. A willingness to learn new technology and to develop existing skills, Experienced in leading a team and played as a team member providing Ideas, Solutions to technical Projects, Installation and assembly team, contractors, and service., Working proficiency in using CRM tools, CEE Time, Service max, WIKI DB, AutoCAD, MATLAB, MS Office, and Google cloud., I do a lot of Biking and Hiking. I also play cricket for a local club based in Bay of plenty.
References
Available on request
Timeline
Technical-Field Service Engineer
TOMRA FRESH FOOD
06.2020 - Current
Field Service Engineer
GMD NZ Limited (Licensed IGT dealer)
11.2018 - 06.2020
Team Lead- EOT vehicle inspector/ Operation supervisor
Turners Autoinspect NZ limited
07.2015 - 06.2016
Electrical Service Technician
Eastern Institute of Technology
Post Graduate Diploma in Business management (NZQA Level 8) -
Southern Institute of Technology, Invercargill
Bachelors in Electronics and communication Engineering (NZQA Level 7) -
Anna University, India (Affiliated to AUS/NZ)
Higher secondary course: physics, chemistry, maths, computer science -
General education
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