Rahul Sharma
Building Service Engineer | Systems Engineer | Electrical Inspector
Auckland
Summary
Skilled in managing and optimizing facility operations, this experienced building services professional excels in fostering team collaboration and achieving results through strategic planning and hands-on problem-solving. Expertise includes energy management, maintenance protocols, and ensuring strict adherence to safety regulations. Recognized for reliability and adaptability, consistently meeting evolving needs and surpassing expectations. Brings a wealth of experience from successfully covering high-end and high-value projects for Kiwi Properties, Metlife Care, and Cooper and Company. Licensed electrical inspector with necessary qualifications, committed to ensuring compliance and safety in all electrical systems. Demonstrated effective team management and successful project delivery on time throughout the career.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
System Engineer
Potter Automation
06.2022 - Current
- Managed and led key projects, including the 205 Queen BMS Upgrade, MetLife Care Gulf Rise, Orion Point, and ASB North Wharf BMS Upgrade
- Supervised multi-disciplinary teams to ensure seamless project execution and delivery within scope, time, and budget
- Estimated project costs, prepared budgets, and tracked project expenditures to ensure alignment with financial goals
- Coordinated technical submissions, RFIs, and subcontractor performance, maintaining compliance with quality and cost standards
- Enhanced system efficiency, improving overall building energy performance
- Directed commissioning and documentation processes, delivering comprehensive O&M manuals for project handovers
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Participated in system development life cycle from requirements analysis through system implementation.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Oversaw development and maintenance of organization computer systems and intranet.
- Managed and monitored installed systems for highest level of availability.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Ensured compliance with all local, state, and federal regulations regarding building codes and safety measures.
Technical Support
Delta Utility Services Ltd
01.2022 - 06.2022
- Resolved of field issues efficiently, improving reliability of industrial and residential power systems
- Supported metering and system testing operations with a focus on accuracy and client satisfaction
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Led a team of electricians and electrical inspectors, ensuring timely delivery of high-quality support services to clients.
- Achieved high client retention rates through consistent delivery of excellent technical support services tailored to individual needs.
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
- Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
- Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
- Developed customized learning plans for employees at different skill levels, ensuring optimal knowledge retention and skill development.
Industrial and Commercial Electrician
ElectriServ Limited
01.2018 - 01.2022
- Delivered electrical services for installations and maintenance in commercial and industrial environments
- Conducted system diagnostics and repair, reducing downtime by 20%
- Installed, maintained and repaired electrical wiring, controls and lighting systems.
- Repaired and replaced equipment, electrical wiring and fixtures.
- Established strong rapport with clients by being responsive and proactive during negotiation phases, resulting in repeat business opportunities.
- Solicited competitive electrical component pricing from suppliers to support project success.
- Coordinated electrical system maintenance and repair with other departments, outside agencies and public utilities.
- Resolved technical issues swiftly, applying troubleshooting expertise for minimal disruption to ongoing operations.
- Championed continuous improvement initiatives by tracking metrics, analyzing data, and making data-driven decisions to enhance operations.
Education
Bachelor of Engineering - Technology (Electrical)
Otago Polytechnic
Dunedin, New Zealand 02.2022 - 11.2024
NZDE - Electrical Engineering
Queens Academic Group
Auckland, AUK 01.2015 - 01.2017
Skills
Building Services Management
Scheduling and planning
Team leadership
Client relationship building
Energy management systems
Electrical code compliance
Technical documentation mastery
Electrical design expertise
Training and mentoring capabilities
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Certification
Electrical Engineer - Practicing license , EWRB
Timeline
Electrical Inspector - Practicing license , EWRB
09-2024
Tridium Niagara training
07-2023
System Engineer
Potter Automation
06.2022 - Current
Bachelor of Engineering - Technology (Electrical)
Otago Polytechnic
02.2022 - 11.2024
Technical Support
Delta Utility Services Ltd
01.2022 - 06.2022
Electrical Engineer - Practicing license , EWRB
01-2019
Industrial and Commercial Electrician
ElectriServ Limited
01.2018 - 01.2022
NZDE - Electrical Engineering
Queens Academic Group
01.2015 - 01.2017