Dynamic and results-driven professional with a proven track record in hospitality and sales, particularly with VR Group NZ. Recognized for excellence in guest relations, contract negotiation, and enhancing customer satisfaction and profitability. Proficient in cleaning and sanitizing, reservation management, and front-line service. Currently pursuing a NZ Diploma in Health and Wellbeing (Level 5) – Aging & Disability Services to deepen expertise in delivering compassionate, high-quality personal care. Equipped with strong communication skills and a unique blend of hard and soft abilities, committed to exceeding expectations in every role.