Raianna Luciano
46C Mill Road,Whangarei
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Personal Banking Consultant
ASB Bank Whangarei
, Whangarei Branch
2024.06 - Current
- AML verification and Entity Onboarding
- Provide appropriate product and services
- Personal Lending
- Home Lending
- Kiwsaver and Insurance
Senior Customer Specialist
ASB Bank
, Whangarei
2024.02 - 2024.06
- AML verification and Entity Onboarding
- Setting up EPOA, AO, and assist customer with other enquiries
- Deceased Estates and Estate of Accounts
- Kiwisaver Adviser
Personal Banking Consultant
ASB Bank
, Gelenfield Branch
2021.04 - 2023.02
- AML Verification and Enity Onboarding
- Provide appropriate product and services
- Personal Lendig
- Home Lending
- Kiwisaver, Investments and General Insurance Adviser
Csutomer Service Officer
ASB
, Northwest Branch
2019.09 - 2021.04
- Managed cash effectively
- Head Teller ( ATM and cash managemet/balancing)
- AML and Verification (personal and youth accounts)
- Processed reports and performed administrative tasks
Grocery Merchandiser
Plum Agencies
, Auckland
2019.08 - 2019.11
- Visit Pak n Save Grocery Stores weekly.
- Updating Shelves for new special promotions
- Send weekly updates and reports to Manager
Fron of the House
Cathay Cinemas
, Kerikeri
2018.08 - 2019.05
- Provide customer service.
- Managed cash handling, addressed customer enquiries, and ensured cleanliness of the floor and cinemas
Grocery Assistant
New World
, Kerikeri
2018.07 - 2019.05
- Stocked and replenished shelves while keeping them tidy
- Provide customer service.
Salesperson
Pascoes The jewellers
, Sylviapark
2017.11 - 2018.03
- Provided excellent customer service through personal interactions with shoppers.
- Promoted additional products or services to increase sales volume.
- Processed returns and exchanges in accordance with company policy.
Education
Bachelor of Science - Marketing Management
Our Lady of Fatima University
Philippines2013-04
Skills
- Problem-Solving
- Responsible
- Reliable
- Team Player
- Organised
REFERENCES
Wendy McCall
Manager Customer Service
ASB Whangarei
wendy.mccall@asb.co.nz
Timeline
Personal Banking Consultant
ASB Bank Whangarei
2024.06 - Current
Senior Customer Specialist
ASB Bank
2024.02 - 2024.06
Personal Banking Consultant
ASB Bank
2021.04 - 2023.02
Csutomer Service Officer
ASB
2019.09 - 2021.04
Grocery Merchandiser
Plum Agencies
2019.08 - 2019.11
Fron of the House
Cathay Cinemas
2018.08 - 2019.05
Grocery Assistant
New World
2018.07 - 2019.05
Salesperson
Pascoes The jewellers
2017.11 - 2018.03
Bachelor of Science - Marketing Management
Our Lady of Fatima University