Rajakaruna Chandrasekara
Wellington, Tawa,WGN
Summary
Adept at delivering exceptional service, as demonstrated during my tenure at J J & A (Pvt) Ltd, I excel in navigational skills and local history knowledge. My ability to cater to special needs clients and maintain high customer satisfaction rates showcases my strong communication abilities and dedication to excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Tour Guide/Driver Coordinator
SLT TOURS
Colombo, Colombo
06.2010 - Current
- Delivered guided tours, presenting scripted information and answering questions.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Selected travel routes and sites to visit based on knowledge of specific areas.
Professional Chauffeur
J J & A (Pvt) Ltd
Colombo, Colombo
03.2004 - 02.2010
- Determined pickup assignments and shift schedule by checking in with dispatch service.
- Achieved consistently high customer scores due to exceptional service.
- Maintained cleanliness of vehicles to ensure customer satisfaction.
- Collected fares or vouchers from passengers and made change or issued receipts.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Cleaned vehicle regularly to maintain professional appearance.
Education
High School Diploma -
Maliyadeva College
Kurunegala12-2000
Skills
- Travel recommendations
- Navigational skills
- Special needs clients
- Baggage assistance
- Local history
- Clean driving record
- Tour planning
- Transportation coordination
- Answering client questions
- Payment collection
Affiliations
- Beekeeping
- Yoga Practricing
Certification
- Automotive Mechanism Full Time Course- 1979
- Chauffeur Tourist Guide Lecturers Course- 2004
- Inbound Tourism Course.
- Yoga Foundation & Teaching
Languages
English
Professional
References
References available upon request.
Timeline
Tour Guide/Driver Coordinator
SLT TOURS
06.2010 - Current
Professional Chauffeur
J J & A (Pvt) Ltd
03.2004 - 02.2010
High School Diploma -
Maliyadeva College