Rajanbeer Kang
Sydnham,New Zealand
Summary
Experienced professional Supervisor with a strong background in Concrete industry related roles., system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Plenty of concrete industry knowledge with proven experience such as , Concrete production and Concrete lab technician. Also fully experienced in operating heavy machinery such as Concrete Mixer trucks , Loader , Operating Concrete Plant, Keeping close eye to smooth operation and Concrete lab work, Background includes managing employees as professional in fast-paced production environment. Bringing several years of related experience and dedication to meeting and exceeding performance targets. Safety-driven and responsive to changing workflows and company demands.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Dispatcher
Allied Concrete
Sockburn, Christchurch
01.2024 - 01.2025
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Advised personnel about accidents, weather conditions or other hazards.
- Verified driver credentials prior to assigning them a route or task.
- Answered customer requests with information about product availability, shipping information and status updates.
- Investigated and resolved customer and vendor issues to retain business.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Relayed work orders, messages or information using telephones or two-way radios.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Documented services performed, operations information, and dispatch details in system.
- Managed daily delivery and work schedules to maximize coverage.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Arranged for repairs to restore service and schedules.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Analyzed transportation costs, identified areas for cost reduction, and implemented new strategies to reduce expenses.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Coordinated with vehicle maintenance personnel to ensure proper upkeep of vehicles in the fleet.
- Evaluated driver performance and took corrective action where necessary.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Identified needs of customers promptly and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided technical support to engineers regarding material selection, product design specifications and project timelines.
- Performed field testing of concrete using slump, air content and compressive strength tests.
- Assisted in the preparation of reports for clients detailing test results and analysis.
- Constructed forms to create various concrete structures.
Concerete Plant 2IC/Batcher
Firth Certified
Bromley, Christchurch
02.2022 - 01.2024
- Monitored gauges and meters to ensure efficient operation of equipment.
- Kept work area clean and organized at all times in accordance with safety standards.
- Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
- Prepared reports detailing information such as yields, costs, waste.
- Loaded raw materials into hoppers and monitored their flow through the system.
- Troubleshot problems with machinery or processes during the batching process.
- Assisted in the development of new processes and procedures for batching operations.
- Recorded data from each stage of the production process into a computer database.
- Calibrated scales and other measuring instruments used in batching operations.
- Developed batch recipes according to product specifications and customer requirements.
- Coordinated with supervisors or other personnel regarding changes in production schedules.
- Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
- Graded final results according to government regulations, internal standards or customer specifications.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated with other managers across plants to share best practices.
- Developed and administered budgets for inventory, labor hours and overhead expenses.
- Kept permits current and accurate for legally-sound operations.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Oversaw production budget and approved expenditures to direct spending.
- Assigned tasks to employees based on their skillset and experience level.
- Reviewed financial statements regularly to ensure budget targets were met.
- Established goals for improving productivity, product quality, safety standards.
- Increased plant safety by implementing proactive strategies and well-structured training.
Education
Batching And Dispatching Level 4 - New Zealand Certificate in Concrete Production
BCITO
Christchurch, NZ01-2023
Concrete Testing Level 4 - New Zealand Certificate in concrete Testing
BCITO
Christchurch, NZ01-2023
NZQA Master of International Business Management - International Business Management Level 5/6
Abacus Institute / NZQA
Christchurch, NZ03-2014
Skills
- Strong leadership
- Dispatching procedures
- Customer service
- Customer relations
- Maintaining call metrics
- Dispatch software
- Data entry
- Critical thinker
- Decision-making
- Attention to detail
- Team collaboration
- Verbal and written communication
- Problem-solving
- Customer relationship management
- Multitasking and organization
- Stress tolerance
- Training new hires
- Time management
- Effective decision making
- Record keeping
- Database management
Accomplishments
- BCITO= Certification Of Recognition (Apprentice Of the year 2024)
Certification
- NZQA Business Management Diploma Level 5 & 6
- BCITO New Zealand Certificate in Concrete Production (Batching & Dispatching ) Level 4
- BCITO New Zealand Certificate in Concrete Testing Level 4
- Driver License Classes 1,2,3,4,5,6
- Endorsements F,R,T,W,P
- Loader and Forklift ( OSH)
References
References available upon request.
Timeline
Head Dispatcher
Allied Concrete
01.2024 - 01.2025
Concerete Plant 2IC/Batcher
Firth Certified
02.2022 - 01.2024
Batching And Dispatching Level 4 - New Zealand Certificate in Concrete Production
BCITO
Concrete Testing Level 4 - New Zealand Certificate in concrete Testing
BCITO
NZQA Master of International Business Management - International Business Management Level 5/6
Abacus Institute / NZQA
Similar Profiles
Jeff CookJeff Cook
VP of Sales at Allied ConcreteVP of Sales at Allied Concrete
Ngatokoa NikoroNgatokoa Nikoro
Truck Driver at Allied Concrete LimitedTruck Driver at Allied Concrete Limited
Richard A. AraujoRichard A. Araujo
Pump Operator at Allied Concrete PumpingPump Operator at Allied Concrete Pumping