Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Transferrable Skills
Certification
References
Timeline
Generic

Rajat Sharma

Sydenham

Summary

Results-driven Owner Operator with a successful track record at Woolworths, specializing in logistics planning and client relationship management. Demonstrated OTDR(Fibre Network) testing and compliance expertise, effectively resolving customer issues to enhance operational efficiency. Proven leadership skills foster strong team collaboration while ensuring adherence to safety standards and project deadlines.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner Operator

Woolsworth
Belfast
10.2021 - Current
  • Coordinated and managed delivery operations for Woolworths' online grocery service.
  • Cultivated strong relationships with Woolworths Store and Delivery customers.
  • Met project deadlines efficiently.
  • Verified compliance with trucking requirements.
  • Ensured adherence to established health and safety standards at Woolworths.
  • Ensured relief drivers adhered to established client expectations during operations.
  • Managed escalated customer issues effectively.

Technical Supervisor

Clearvision Communications
Auckland
04.2017 - 09.2021
  • Guarantee compliance with safety standards.
  • Executed Quality assessments adhering to established benchmarks.
  • Supervised 10 on-field teams and monitored their KPIs.
  • Manage customer issues efficiently to ensure economical resolutions.
  • Enhanced team capabilities by focusing on areas requiring improvement.
  • Tracked performance records and conducted individual meetings every three months.
  • Maintained detailed records of technicians' driving habits.
  • Conducted weekly H&S Toolbox meetings with assigned teams.
  • Handled budget adjustments effectively for fiber jobs using Enable.

OTDR tester

Clearvision Communications
Auckland
02.2015 - 03.2017
  • OTDR, IOLM Testing
  • CVLS testing
  • Splitter installation and activation
  • Running fibre jumpers in exchange
  • GPON patching and commissioning
  • Exchange Splicing
  • Scoping and Designing MDU Designs
  • Generating feeder birth certificate, Bi-Directional reports in fast reporter

MDU (multi dwelling unit) Tech

Clearvision Communications
Auckland
08.2014 - 02.2015
  • Complex MDU builds
  • Installation of internal FFP`s, ABFFP
  • P2P (point to point) Installation
  • BCJ Jointing
  • Ribbonet jointing
  • Data Centre installation

SDU (single Dwelling Unit) & civil tech

Clearvision Communications
Auckland
03.2013 - 08.2014
  • Fibre blowing
  • Trenching OSB&ISB
  • Cable hauling OSB&ISB
  • Internal cabling
  • Connection commissioning (ONT)
  • RSP troubleshooting

Photo Lab Manager

Noel Leeming
Albany
09.2012 - 04.2014
  • Designing Promotional posters in Adobe Photoshop
  • Managing photo printing kiosks both hardware and software
  • Dealing with customers' issues regarding computers and online orders
  • Printing Photos and handle staff of three in photo lab section
  • Technical assistance over phone

NZ Courier post
06.2011 - 09.2012
  • Delivery of couriers on in timely manner
  • Picking up couriers from depot on time every day
  • Maintain good customer service
  • Achieve everyday courier delivery KPIs

Education

Diploma in Business Management -

Kiwi Institute of Training and Education Limited (KITE)
01.2013

Diploma in computing -

Royal Business College (RBC)
Auckland, New Zealand
03.2011

Higher National Diploma (IT) - Information Technology

Punjab Technical Education
India
09.2010

Skills

  • Enable Fibre Christchurch
  • UFF Fibre Network Hamilton
  • Chorus Fiber Network
  • NGA, UFB, BAU
  • Structured Cabling
  • Complex MDU
  • BAU
  • OTDR testing
  • AutoCAD
  • Bluebeam
  • Adobe Photoshop
  • Communication skills
  • Microsoft Office Proficiency
  • Problem-solving
  • Organizational skills
  • Administrative skills
  • Teamwork
  • Self-motivated
  • Time management
  • Customer service skills
  • Operations management
  • Budget development
  • Staffing
  • Client relationship management
  • Financial planning
  • Inventory management
  • Human resources
  • Hiring
  • Relationship management
  • DOT compliance
  • Payroll processing
  • Business planning
  • GPS navigation mastery
  • Mechanical tools
  • Safe driving
  • Verbal and written communication
  • Safe driving practices
  • Decision-making
  • Logistics planning
  • Invoice verification
  • Strong work ethic

Hobbies and Interests

  • Music
  • Outdoor games
  • Camping
  • Going to beach
  • Reading scientific papers
  • Learning new technology
  • Reading everyday news (local/world)
  • Photography

Transferrable Skills

  • Working Knowledge in Enable, UFF and Chorus Fiber Network.
  • Excellent NGA, UFB, Pre-Fibre, Complex MDU, BAU, OTDR testing knowledge.
  • Electronics design software like AutoCAD, Bluebeam, and Adobe Photoshop.
  • Sound communication skills, written and verbal.
  • Excellent knowledge of Microsoft Office suite.
  • Ability to problem solve and resolve issues.
  • A willing 'can-do' attitude.
  • Strong organizational and administrative skills.
  • Ability to work in a team environment and be able to successfully operate in a team.
  • Self-motivated and patient.
  • Strong time-management with the ability to make sound and informed decisions.
  • Good Customer service skills.

Certification

  • First Aid Trained
  • STMS Level 1
  • Work type, competencies 1 and 3

References

References available upon request.

Timeline

Owner Operator

Woolsworth
10.2021 - Current

Technical Supervisor

Clearvision Communications
04.2017 - 09.2021

OTDR tester

Clearvision Communications
02.2015 - 03.2017

MDU (multi dwelling unit) Tech

Clearvision Communications
08.2014 - 02.2015

SDU (single Dwelling Unit) & civil tech

Clearvision Communications
03.2013 - 08.2014

Photo Lab Manager

Noel Leeming
09.2012 - 04.2014

NZ Courier post
06.2011 - 09.2012

Diploma in Business Management -

Kiwi Institute of Training and Education Limited (KITE)

Diploma in computing -

Royal Business College (RBC)

Higher National Diploma (IT) - Information Technology

Punjab Technical Education
Rajat Sharma