Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over years of management performance.
Overview
10
10
years of professional experience
Work History
Area Manager
Pizza Hut
Tauranga
10.2021 - Current
Supervisory experience and ability to lead team
Experience within customer service environment
Administer over retail objectives for store by making all possible improvements in customer service, operating plans, and advertising strategies
Maintain proper coverage and team member schedules
Ensures all cash handling procedures are upheld and accountable for store funds while running shift.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Aongatete Packhouse
Packhouse
Katikati
03.2014 - 06.2024
Pack fruits in boxes
Stack fruit boxes on pallets
Ensure quality of fruit
Forklift license (F endorsement & OSH cert.) Examine and inspect containers and products in order to ensure that packing specifications are met
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Reintegration Officer
Auckland south correction facility
Auckland
05.2021 - 09.2021
Supervise prisoners' daily routine, which includes meal, work and recreation times
Patrol prison buildings and grounds
Set up and monitor prisoners' sentence plans
Monitor prison visits and record visitors' details
Prepare reports relating to prisoners and any incidents that occur
Help control and lessen conflict in the prison.
Mentored junior staff members, helping them develop their skills and advance in their careers.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Improved department efficiency by streamlining and implementing policies and processes.
Reefer Technician
Port Of Tauranga
Tauranga
01.2020 - 10.2020
Unplugging and plug in containers
Check temperature, humidity and monitoring containers
Proficient in using radio equipment for effective communication within port operations.
Skilled in safe operation and handling of port equipment and machinery.
Familiar with safety protocols and procedures to ensure safe working environment.
Quickly resolved issues and addressed challenges to minimize disruptions in port operations.
Maximized revenue and reduced downtime through exceptional quality assurance protocols.
Stayed up-to-date with industry trends, attending training sessions and workshops to continuously improve skillset as a Reefer Technician.
Maintained detailed records of completed jobs, enabling accurate tracking of work history and invoicing information.
Security Officer
Allied
Christchurch
07.2020 - 08.2020
Good knowledge of existing alarm panels
Accurate fault-finding skills
Ability to work unsupervised
Good record keeping skills
Passion for customer service.
Patrol Officer
Nutech
Tauranga
02.2020 - 06.2020
Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Courier Post- Driver
Courier Post
Christchurch
12.2019 - 02.2020
Place all parcels in van with proper care
Deliver all parcels to customers in given time
Follow all road rules.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
Developed strong relationships with clients through dependable service that ensured repeat business.
Store Person
Foodstuff
Christchurch
09.2019 - 12.2019
Help getting ready orders for supermarket in given time
Ensure store is clean after shifts
Use all machinery and gears in correct manner
Other duties as directed by supervisor.
PWS- Pivot Builder
PWS
CHRISTCHURCH
07.2019 - 09.2019
Prepare site and liaising with other construction professionals
Ensure all parts of irrigation unit are installed correctly
Use all machinery in safe manner
Make safety inspections of site when work is underway
Other duties as directed by supervisor.
Worked closely with owners throughout process to keep projects in line with individual visions.
Interpreted blueprints accurately, building structures to exact specifications.
Assistant Manager
Pizza Hut
05.2014 - 07.2019
Manage opening and closing procedures and recommend changes to enhance efficiency of daily activities
Handle scheduling to ensure proper staffing for high-volume shifts and seasonal promotions
Increase operational efficiency by training staff on best practices and protocols
Manage multiple priorities in fast-paced environment
Monitor cash intake and deposit records to increase accuracy and reduce discrepancies.