Rajesh Rana
Claudelands ,Hamilton
Summary
Reliable and hardworking team member with experience in fast-paced food and retail environments. Strong customer service and communication skills, with the ability to handle orders, cash transactions, and multitask efficiently. Maintains high standards of hygiene and organisation while working both independently and as part of a team. Quick to learn, adaptable, and committed to delivering excellent service and contributing to team success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Team Member
BP Connect
Taupiri, Hamilton
09.2024 - Current
- Customer service in retail environment
- Handling transactions and cash
- Dealing with a wide range of customers
- Cafe experience from Wildbean Cafe (part of BP)
- Assisted in maintaining a clean and organized environment, ensuring compliance with health and safety standards.
- Stocked merchandise efficiently, contributing to optimal inventory levels and improved customer satisfaction.
- Prepared food and beverage items according to established recipes, enhancing service quality and consistency.
- Developed strong communication skills by providing clear information to customers and addressing their concerns effectively.
Front of House Employee
Indian Chimney Restaurant
City Centre, Hamilton
02.2026 - 04.2026
- Greeted and seated guests to create a welcoming atmosphere.
- Managed reservation system to ensure efficient table turnover.
- Collaborated with kitchen staff to coordinate food and beverage service.
- Provided menu information and answered guest inquiries promptly.
- Handled cash and processed payments accurately at the register.
- Maintained cleanliness and organization of dining area throughout shifts.
- Monitored customer satisfaction and addressed concerns effectively.
- Answered phone calls, took reservations, and answered inquiries.
Team Member
KFC
Rototuna, Hamilton
03.2022 - 06.2025
- Delivered fast and accurate service in a high-volume drive-thru, handling orders and payments efficiently
- Provided excellent customer service by communicating clearly and resolving customer queries
- Prepared and assembled food items according to standard procedures, ensuring consistency and quality
- Maintained high standards of cleanliness and food safety in line with health and safety regulations
- Worked effectively under pressure during peak hours to meet service targets
- Collaborated with team members to ensure smooth operations and timely order completion
- Restocked supplies and maintained organised workstations to support efficient service
- Assisted in training new staff on procedures, hygiene standards, and customer service
- Demonstrated flexibility by working across multiple areas (drive-thru, front counter, and kitchen)
Education
Bachelor - Electrical Engineering
Waikato Institute Of Technology
RotoKauri Te Rapa, Hamilton 02.2024 - 04.2026
Skills
- Customer service & communication
- Teamwork in fast-paced environments
- Time management & multitasking
- Cash handling & POS system use
- Food preparation & hygiene standards
- Reliability & punctuality
Certification
- First Aid Certificate - Practical Training Solutions
Affiliations
- Football
- Basketball
- Gym
- Music
- Drawing
- Cooking
- Travelling
Timeline
Front of House Employee
Indian Chimney Restaurant
02.2026 - 04.2026
Team Member
BP Connect
09.2024 - Current
Bachelor - Electrical Engineering
Waikato Institute Of Technology
02.2024 - 04.2026
Team Member
KFC
03.2022 - 06.2025