Rajinder Singh
PUKEKOHE,AUCKLAND
Summary
Dynamic operations supervisor at Orchid, recognized for enhancing team performance through effective coaching and conflict resolution. Skilled in fostering collaboration and achieving high customer satisfaction, I excel in strategic planning and team development, empowering staff to reach their full potential while maintaining a positive work environment.
Positive, upbeat personality with knack for effective leadership and team collaboration. Well-versed in operational procedures and adept at utilizing project management and process improvement skills. Committed to driving operational efficiency and fostering productive work environment.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations
Orchid
08.2023 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
High School Diploma -
S D Collehe
Barnala,punjab,india01-2014
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Staff training
- Work Planning and Prioritization
- Performance improvement
- Documentation and reporting
- Coaching and mentoring
- Goal setting
- Analytical thinking
- Quality improvement
- Safety
- Relationship building
- Process improvement
- Team building
- Flexible schedule
- Issue resolution
- Complaint resolution
- Giving constructive feedback
- Evaluating employee work
- Influencing skills
- Performance evaluations
- Task delegation
- Strategic planning
Timeline
Supervisor of Operations
Orchid
08.2023 - Current
High School Diploma -
S D Collehe
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