Margaret Josefa
Otahuhu,AUK
Summary
Dynamic and customer-focused professional with extensive experience at Woolworths Supermarket. Proven expertise in delivering exceptional service and support, enhancing customer satisfaction through effective product picking and empathetic communication. Recognized for streamlining checkout processes and maintaining a welcoming environment, ensuring a seamless shopping experience for all customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Woolworths Supermarket
05.2015 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
Checkout Operator
Woolworths Supermarket
05.2015 - Current
- Facilitated efficient checkout processes to enhance customer satisfaction and reduce wait times.
- Operated POS systems, ensuring accurate transaction processing and cash management.
- Assisted customers with product inquiries, providing exceptional service and support.
- Maintained cleanliness and organization of checkout areas for optimal shopping experience.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Education
No Degree - MYOB Accounting
USP
University Of The South Pacific09-2011
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
Certification
MYOB Accounting Certificate.
Timeline
Online Personal Shopper
Woolworths Supermarket
05.2015 - Current
Checkout Operator
Woolworths Supermarket
05.2015 - Current
No Degree - MYOB Accounting
USP
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