Rajneet Kaur
Auckland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic MANAGER eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
7
7
years of professional experience
Work History
Volunteer Coordinator
Community Patrols of New Zealand
Auckland
01.2024 - Current
- Patrolling residential, business and industrial areas to deter and discover criminal activity
- Managing the crowd in big events
- Reporting signs of suspicious activity
- Report to the local council or local community groups on areas requiring attention or of concern
- Taking notes, recording and gathering information for the police
- Watching out for stolen cars
- Reporting graffiti and other matters needing attention by authorities
- Helping to control crowds and assist the public at community events
Store Manager
Early settler Furniture
02.2023 - Current
- Proactively and attentively takes ownership of overall store performance
- Working under pressure
- Managing high foot traffic
- Visual merchandising
- Leading and coaching
- Drives sales, profit, controls costs to ensure the achievement of KPI’s
- Ensures a customer centric culture, resulting in a warm, helpful, and genuine customer experience
- Provides inspirational leadership and training to develop their team to deliver outstanding results
- Focuses on commercial results and ensures their team have a clear understanding of store performance
- Be a product knowledge expert
- Adheres to all company behaviors, policies, and procedures
- Ensures a clean, tidy, and safe work environment (including OH&S)
Store Manager
Oscar Wylee
09.2022 - 02.2023
- Provide technical support for optical equipment
- Manage staff, including hiring, training, scheduling, and performance management
- Levels
- Monitor and adjust inventory levels to ensure optimal stock
- Troubleshoot and resolve customer issues
- Manage budgets and financial records.
Assistant Store Manager
OPSM
06.2021 - 09.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Strengthened operational efficiency to remain cost-effective while maintaining quality service
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Reviewed sales and gross profit report to assess company efficiency.
Assistant Store Manager
Michael Hill
07.2020 - 06.2021
- Lead teams in planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness
- Assisted customers, answered questions, and resolved problems with excellent customer service
- Coached staff to improve performance, supervised and provided feedback, resulting in improved performance and customer satisfaction
- Provided assistance for team to generate sales, promote effective upsell to improve the sales and meet the targets
- Resolved problems, improved operations, and provided exceptional service
- Planning and strategy to achieve the daily and monthly targets
- Reviewed monthly sales and performance report to support operational and strategic decision making.
Supervisor
Countdown
09.2017 - 06.2020
- Resolved customer complaints and adjusted policies to meet changing needs
- Provided ongoing training to address staff needs
- Complied with company policies, objectives and communication goals
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly Service
- Delegated work to staff, setting priorities and goals
- Remained calm and professional in stressful.
Education
Diploma in business Level 6 -
Abacus institute of Studies
01.2018
Diploma in Business Level 5 -
Linguis International Institute of Studies
01.2016
Skills
- Office administration
- Visual Merchandising
- Working under pressure
- Administration
- Complaint management
- Team co-ordination
- Team management
- High performance driving skills
- Coaching
- Leadership
- Sales management
Timeline
Volunteer Coordinator
Community Patrols of New Zealand
01.2024 - Current
Store Manager
Early settler Furniture
02.2023 - Current
Store Manager
Oscar Wylee
09.2022 - 02.2023
Assistant Store Manager
OPSM
06.2021 - 09.2022
Assistant Store Manager
Michael Hill
07.2020 - 06.2021
Supervisor
Countdown
09.2017 - 06.2020
Diploma in business Level 6 -
Abacus institute of Studies
Diploma in Business Level 5 -
Linguis International Institute of Studies