Rajubhai Maisuria
Wellington,WGN
Summary
Diligent Food Service Team Member offering many years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients, and staff.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Service Assistant
Ovation Hospitality Service NZ Limited
Newtown, Wellington
09.2016 - Current
- Prepared and served food in compliance with health and safety standards.
- Assisted in maintaining inventory of food supplies and kitchen equipment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Provided exceptional customer service by addressing guest inquiries and needs.
- Monitored food quality during preparation and serving to ensure freshness.
- Participated in team meetings to discuss workflow improvements and efficiency.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
Shop Assistant
Four Sqaure Naenae
NaeNae, Lower Hutt
11.2009 - 10.2016
- Assisted customers with product selection and inquiries.
- Maintained inventory levels through regular stock checks.
- Organized merchandise displays to enhance store aesthetics.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to improve customer service.
- Handled returns and exchanges following company policies.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Shop Owner
Colway Superette Bottle Store
Ngaio , Wellington
10.2005 - 06.2009
- Managed daily operations to ensure smooth shop functionality.
- Oversaw inventory management and stock replenishment processes.
- Maintained compliance with health and safety regulations within the shop environment.
- Created visually appealing displays to enhance product visibility and sales.
- Handled customer inquiries and resolved complaints effectively.
- Implemented cost-saving measures to improve shop profitability.
Delicatessen Second in Charge
Pak'n Save
Kilbirnie, Wellington
09.2003 - 10.2005
- Supervised daily operations in the delicatessen, ensuring efficient workflow and quality service.
- Trained staff on food preparation techniques and safety standards for optimal performance.
- Managed inventory levels, ensuring fresh product availability and minimizing waste.
- Assisted in developing promotional displays to enhance customer engagement and sales.
- Oversaw customer service interactions, addressing inquiries and resolving issues promptly.
- Coordinated scheduling of staff shifts to ensure adequate coverage during peak hours.
Crew Trainer
Macdonald's Newtown
Newtown, Wellington
03.1995 - 09.2001
- Trained new crew members on restaurant operations and customer service standards.
- Assisted in developing training materials to enhance employee onboarding experience.
- Supervised daily crew activities to ensure compliance with operational procedures.
- Implemented best practices for food safety and cleanliness during peak hours.
- Facilitated team meetings to promote communication and teamwork among staff members.
Education
Computer Science
Pacific Costal Technical Institute
Wellington, NZ11-2014
Bachelor of Laws -
South Gujarat University
Surat, India 01-1989
Bachelor of Commerce -
South Gujarat University
Surat, India01-1985
Some College (No Degree) - Level 3 Food Hygiene Certificate
Spotless
WellingtonSkills
- Inventory management
- Kitchen equipment maintenance
- Excellent customer service
- Conflict resolution
- Health regulations compliance
- Hospitality and accommodation
Accomplishments
Wellington Hospital Foundation , Outstanding Contributions by non-clinical Staff 2020
Certification
- NZ Full Driver Licence
Languages
English
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Food Service Assistant
Ovation Hospitality Service NZ Limited
09.2016 - Current
Shop Assistant
Four Sqaure Naenae
11.2009 - 10.2016
Shop Owner
Colway Superette Bottle Store
10.2005 - 06.2009
Delicatessen Second in Charge
Pak'n Save
09.2003 - 10.2005
Crew Trainer
Macdonald's Newtown
03.1995 - 09.2001
Computer Science
Pacific Costal Technical Institute
Bachelor of Laws -
South Gujarat University
Bachelor of Commerce -
South Gujarat University
Some College (No Degree) - Level 3 Food Hygiene Certificate
Spotless
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