Rajvinder Johal
New Lynn,AUK
Summary
Talented professional successful at consistently delivering highest quality service. Fast worker focused on going extra mile to sell more and keep customers happy. Committed to attractive new customers by maintaining consistent excellence in service.
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Sales Consultant
Noel leeming
New lynn, Auckland
03.2020 - Current
- Assisted customers with product selection and provided tailored recommendations.
- Demonstrated product features and benefits to enhance customer engagement.
- Managed inventory levels and organized stock within the sales floor.
- Collaborated with team members to achieve daily sales targets and initiatives.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Conducted training sessions for new staff on sales techniques and product knowledge.
- Maintained visual merchandising standards to promote products effectively.
- Utilized point-of-sale systems for efficient transaction processing and record keeping.
- Analyzed customer needs and identified solutions to meet their requirements.
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Handled credit and debit card payment processing to complete purchasing experience.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Restraunt assistant manager
Wendy’s
Lynfield , Auckland
03.2018 - 03.2020
- Oversaw daily operations to ensure smooth restaurant functionality.
- Trained and mentored new staff on company policies and procedures.
- Managed inventory levels and coordinated supply orders for kitchen needs.
- Ensured compliance with food safety standards and health regulations.
- Assisted in scheduling staff shifts to maintain optimal coverage.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales associate
Mobil
Avondale , Auckland
06.2016 - 03.2018
- Maintained cleanliness and organization of sales floor and inventory areas.
- Processed transactions accurately using point-of-sale system.
- Restocked merchandise to ensure product availability for customers.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Bachelor of Arts -
Khandelwal College
Brailley, Up 04.2013 - 03.2016
Higher And Secondary Education
Hargaon , UpSkills
- Product demonstration
- Customer relationship management
- Visual merchandising
- Inventory management
References
References available upon request.
Timeline
Sales Consultant
Noel leeming
03.2020 - Current
Restraunt assistant manager
Wendy’s
03.2018 - 03.2020
Sales associate
Mobil
06.2016 - 03.2018
Bachelor of Arts -
Khandelwal College
04.2013 - 03.2016
Higher And Secondary Education